RESUMEN
The COVID-19 pandemic has triggered panic-buying behavior around the globe. As a result, many essential supplies were consistently out-of-stock at common point-of-sale locations. Even though most retailers were aware of this problem, they were caught off guard and are still lacking the technical capabilities to address this issue. The primary objective of this paper is to develop a framework that can systematically alleviate this issue by leveraging AI models and techniques. We exploit both internal and external data sources and show that using external data enhances the predictability and interpretability of our model. Our data-driven framework can help retailers detect demand anomalies as they occur, allowing them to react strategically. We collaborate with a large retailer and apply our models to three categories of products using a dataset with more than 15 million observations. We first show that our proposed anomaly detection model can successfully detect anomalies related to panic buying. We then present a prescriptive analytics simulation tool that can help retailers improve essential product distribution in uncertain times. Using data from the March 2020 panic-buying wave, we show that our prescriptive tool can help retailers increase access to essential products by 56.74%.
RESUMEN
The use of artificial intelligence (AI) to aid legal decision making has become prominent. This paper investigates the use of AI in a critical issue in employment law, the determination of a worker's status-employee vs. independent contractor-in two common law countries (the U.S. and Canada). This legal question has been a contentious labor issue insofar as independent contractors are not eligible for the same benefits as employees. It has become an important societal issue due to the ubiquity of the gig economy and the recent disruptions in employment arrangements. To address this problem, we collected, annotated, and structured the data for all Canadian and Californian court cases related to this legal question between 2002 and 2021, resulting in 538 Canadian cases and 217 U.S. cases. In contrast to legal literature focusing on complex and correlated characteristics of the employment relationship, our statistical analyses of the data show very strong correlations between the worker's status and a small subset of quantifiable characteristics of the employment relationship. In fact, despite the variety of situations in the case law, we show that simple, off-the-shelf AI models classify the cases with an out-of-sample accuracy of more than 90%. Interestingly, the analysis of misclassified cases reveals consistent misclassification patterns by most algorithms. Legal analyses of these cases led us to identify how equity is ensured by judges in ambiguous situations. Finally, our findings have practical implications for access to legal advice and justice. We deployed our AI model via the open-access platform, https://MyOpenCourt.org/, to help users answer employment legal questions. This platform has already assisted many Canadian users, and we hope it will help democratize access to legal advice to large crowds.
RESUMEN
We develop a number of data-driven investment strategies that demonstrate how machine learning and data analytics can be used to guide investments in peer-to-peer loans. We detail the process starting with the acquisition of (real) data from a peer-to-peer lending platform all the way to the development and evaluation of investment strategies based on a variety of approaches. We focus heavily on how to apply and evaluate the data science methods, and resulting strategies, in a real-world business setting. The material presented in this article can be used by instructors who teach data science courses, at the undergraduate or graduate levels. Importantly, we go beyond just evaluating predictive performance of models, to assess how well the strategies would actually perform, using real, publicly available data. Our treatment is comprehensive and ranges from qualitative to technical, but is also modular-which gives instructors the flexibility to focus on specific parts of the case, depending on the topics they want to cover. The learning concepts include the following: data cleaning and ingestion, classification/probability estimation modeling, regression modeling, analytical engineering, calibration curves, data leakage, evaluation of model performance, basic portfolio optimization, evaluation of investment strategies, and using Python for data science.