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Empathy, emotional intelligence, and communication in Nursing: The moderating effect of the organizational factors.
Giménez-Espert, María Del Carmen; Castellano-Rioja, Elena; Prado-Gascó, Vicente Javier.
Afiliação
  • Giménez-Espert MDC; University of Valencia, Valencia, Spain.
  • Castellano-Rioja E; Catholic University of Valencia "San Vicente Martir", Valencia, Spain.
  • Prado-Gascó VJ; University of Valencia, Valencia, Spain.
Rev Lat Am Enfermagem ; 28: e3333, 2020.
Article em Pt, Es, En | MEDLINE | ID: mdl-32813778
OBJECTIVE: to evaluate the relation and the moderating effect of the organizational factors on the attitudes towards communication, empathy, and emotional intelligence in the nurses. METHOD: a cross-sectional study was conducted with a convenience sample of 268 nurses from Valencia, Spain. The attitudes towards communication were evaluated by means of the specifically designed instrument, those towards empathy with the Jefferson's Scale of Empathy for Nursing Students, and those towards emotional intelligence by means of the Trait Meta-Mood Scale, consisting of 24 items. The effect of the studied variables was assessed by means of ANOVA, multiple linear regression models were applied, and the moderating effect was analyzed using PROCESS. RESULTS: there are statistically significant differences based on the type on contract (permanent); and statistically significant differences were found in the cognitive dimension of the attitudes towards communication. Regarding the regression models, the perspective taking dimension of empathy was the main predictive variable tn the dimensions of the attitudes towards communication. Finally, a moderating effect of the type of contract was evidenced in the effect of emotional reparation over the cognitive dimension of the attitudes towards communication. CONCLUSION: the organizational factors exert an influence on the attitudes towards communication, empathy, and emotional intelligence.
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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Estudantes de Enfermagem / Empatia Tipo de estudo: Observational_studies / Prevalence_studies / Prognostic_studies / Risk_factors_studies Limite: Humans País/Região como assunto: Europa Idioma: En / Es / Pt Revista: Rev Lat Am Enfermagem Assunto da revista: ENFERMAGEM Ano de publicação: 2020 Tipo de documento: Article País de afiliação: Espanha País de publicação: Brasil
Texto completo
Adicionar na Minha BVS
Imprimir
XML
PubMed Links
Buscar no Google

Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Estudantes de Enfermagem / Empatia Tipo de estudo: Observational_studies / Prevalence_studies / Prognostic_studies / Risk_factors_studies Limite: Humans País/Região como assunto: Europa Idioma: En / Es / Pt Revista: Rev Lat Am Enfermagem Assunto da revista: ENFERMAGEM Ano de publicação: 2020 Tipo de documento: Article País de afiliação: Espanha País de publicação: Brasil