[Balanced scorecard in health]. / Cuadro de mando en salud.
Salud Publica Mex
; 57(3): 234-41, 2015.
Article
em Es
| MEDLINE
| ID: mdl-26302126
OBJECTIVE: To evaluate the installation of strategies in the higher complexity hospitals (HMC, in Spanish) of public health in Chile starting from the results of the Balanced Scorecard (BSC), during the years 2011-2012. MATERIALS AND METHODS: The implementation of the BSC is described, the strategies and indicators identified, and the results of the 57 HMC compared and analyzed. RESULTS: Starting from the comparison of the results it is discovered that the BSC allows to evaluate the installation of the strategies. CONCLUSION: Differences are identified in the installation of the strategies by geographical area, with North presenting a higher score (20.21), followed by Center (10.41) and South (19.50), which can be explained by the size and complexity of this establishments, variables that should be incorporated in the evaluation of the results of the BSC.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Indicadores de Qualidade em Assistência à Saúde
/
Hospitais Públicos
Tipo de estudo:
Prognostic_studies
/
Sysrev_observational_studies
Aspecto:
Implementation_research
/
Patient_preference
Limite:
Humans
País/Região como assunto:
America do sul
/
Chile
Idioma:
Es
Revista:
Salud Publica Mex
Ano de publicação:
2015
Tipo de documento:
Article
País de afiliação:
Chile
País de publicação:
México