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[Patient satisfaction--a study of patients' assessment of the treatment at a department of orthopedic surgery]. / Patienttilfredshed--en undersøgelse af patienters vurdering af behandlingen på en ortopaedkirurgisk afdeling.
Jensen, P; Haugegaard, L M; Thomsen, H; Roikjaer, O.
Afiliación
  • Jensen P; Ortopaedkirurgisk afdeling, Centralsygehuset i Naestved.
Ugeskr Laeger ; 155(51): 4162-5, 1993 Dec 20.
Article en Da | MEDLINE | ID: mdl-8273239
A study among day-case and inpatients on an orthopaedic ward has been carried out to assess patient satisfaction. A single-page questionnaire were mailed to 445 patients, 388 (87.2%) returned the questionnaire. Three hundred and fifty five (79.8%) answers were usable. We found an overall rate of satisfaction with the given treatment of 71.3%, 20.3% were dissatisfied. We found the group of day-case patients more satisfied than the group of inpatients. The group of patients who underwent arthroscopic surgery were identified as being the most dissatisfied. There were among all patients a large group who were dissatisfied with the amount of perioperative information and especially the amount of postoperative out-patient control. We recommend a higher degree of written information including information about risk of complications and failures.
Asunto(s)
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Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Ortopedia / Servicio de Cirugía en Hospital / Satisfacción del Paciente / Enfermería Ortopédica Tipo de estudio: Prognostic_studies Límite: Humans País/Región como asunto: Europa Idioma: Da Revista: Ugeskr Laeger Año: 1993 Tipo del documento: Article Pais de publicación: Dinamarca
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Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Ortopedia / Servicio de Cirugía en Hospital / Satisfacción del Paciente / Enfermería Ortopédica Tipo de estudio: Prognostic_studies Límite: Humans País/Región como asunto: Europa Idioma: Da Revista: Ugeskr Laeger Año: 1993 Tipo del documento: Article Pais de publicación: Dinamarca