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Assessing the usability and reliability of a web-based teledentistry tool for remote diagnosis of oral lesions: a cross-sectional study.
Niknam, Fatemeh; Mardani, Maryam; Bastani, Peivand; Bashiri, Azadeh; Ha, Diep; Sookhakian, Asma; Akbari, Reza; Sharifian, Roxana.
Afiliación
  • Niknam F; Department of Health Information Management, Iran University of Medical Science, Tehran,, Iran.
  • Mardani M; Department of Health Information Management, Shiraz University of Medical Sciences, Shiraz, Iran.
  • Bastani P; College of Business, Government and Law, Flinders University, Adelaide, Bedford Park, SA, 5042, Australia.
  • Bashiri A; Department of Health Information Management, Iran University of Medical Science, Tehran,, Iran.
  • Ha D; School of Dentistry, UQ Oral Health Centre, The University of Queensland, Brisbane, QLD, 4006, Australia.
  • Sookhakian A; Student Research Committee, School of Dentistry, Shiraz University of Medical Sciences, Shiraz, Iran.
  • Akbari R; Department of Computer Engineering and Information Technology, Shiraz University of Technology, Shiraz, Iran.
  • Sharifian R; Department of Health Information Management, Iran University of Medical Science, Tehran,, Iran. sharifianroxana@gmail.com.
BMC Oral Health ; 24(1): 1094, 2024 Sep 16.
Article en En | MEDLINE | ID: mdl-39285380
ABSTRACT

BACKGROUND:

Oral mucosa lesions are the third most prevalent oral pathology, following caries and periodontal diseases. Teledentistry offers an effective way to manage patients with these lesions. The accuracy of remote diagnoses and consultations relies heavily on the quality of the information and photos sent to remote specialists. This study aims to evaluate the usability and reliability of a teledentistry tool for the remote diagnosis of oral lesions.

METHODS:

The cross-sectional study included both usability evaluation and reliability assessment. The teledentistry platform, "OralMedTeledent", facilitated synchronous and asynchronous interactions, allowing for patient consultations, remote follow-ups, and doctor-to-doctor consultations. Usability was evaluated by 5 experts using the Nielsen heuristic checklist. Reliability was assessed from August 2022 to September 2023 with 109 patients, using Cohen's kappa coefficient to measure agreement between examiners and the gold standard in diagnosing oral lesions.

RESULTS:

The findings revealed 66 usability issues, most of which were related to helping users recognize, diagnose, and recover from errors, as well as issues with help and documentation. Among these, 11 issues were of minor severity. The reliability test, conducted with 109 participants (57.8% female, 42.2% male) showed that the web-based teleconsultation system performed significantly well. The system demonstrated significant substantial performance (0.81 ≤ κ < 1; P > 0.05).

CONCLUSION:

Overall, the web-based teleconsultation system has proven to be reliable for the remote diagnosis of oral lesions, making it a valuable alternative during emergencies such as the COVID-19 pandemic. However, several usability issues have been identified and need to be addressed.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Internet / Enfermedades de la Boca Límite: Adult / Aged / Female / Humans / Male / Middle aged Idioma: En Revista: BMC Oral Health Asunto de la revista: ODONTOLOGIA Año: 2024 Tipo del documento: Article País de afiliación: Irán Pais de publicación: Reino Unido
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Internet / Enfermedades de la Boca Límite: Adult / Aged / Female / Humans / Male / Middle aged Idioma: En Revista: BMC Oral Health Asunto de la revista: ODONTOLOGIA Año: 2024 Tipo del documento: Article País de afiliación: Irán Pais de publicación: Reino Unido