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The state of (mis) trust: Human-centered technology development & implementation in intensive mental health settings.
Westheimer, Jessa Lin; Smith, Ryan P; Iacobelli, Peter; Oh, Hyuntaek; Tezino, Lacey; Khan, Raheela; Broussard, Jared; Meltzer, Gordon; Obeid, Nadine; Cunningham, Stephanie; Boland, Robert J; Patriquin, Michelle A.
Afiliación
  • Westheimer JL; The Menninger Clinic, Houston, TX, USA.
  • Smith RP; The Menninger Clinic, Houston, TX, USA.
  • Iacobelli P; The Menninger Clinic, Houston, TX, USA.
  • Oh H; The Menninger Clinic, Houston, TX, USA; Baylor College of Medicine, Houston, TX, USA.
  • Tezino L; Rice University, Houston, TX, USA.
  • Khan R; The Menninger Clinic, Houston, TX, USA.
  • Broussard J; The Menninger Clinic, Houston, TX, USA.
  • Meltzer G; The Menninger Clinic, Houston, TX, USA.
  • Obeid N; Baylor College of Medicine, Houston, TX, USA.
  • Cunningham S; The Menninger Clinic, Houston, TX, USA.
  • Boland RJ; The Menninger Clinic, Houston, TX, USA; Baylor College of Medicine, Houston, TX, USA.
  • Patriquin MA; The Menninger Clinic, Houston, TX, USA; Baylor College of Medicine, Houston, TX, USA; Michael E. DeBakey VA Medical Center, Houston, TX, USA. Electronic address: michelle.patriquin@gmail.com.
J Affect Disord ; 367: 318-323, 2024 Dec 15.
Article en En | MEDLINE | ID: mdl-39226937
ABSTRACT
Innovative technology-based solutions in mental healthcare promise significant improvements in care quality and clinical outcomes. However, their successful implementation is profoundly influenced by the levels of trust patients hold toward their treatment providers, organizations, and the technology itself. This paper delves into the complexities of building and assessing patient trust within the intensive mental health care context, focusing on inpatient settings. We explore the multifaceted nature of trust, including interpersonal, institutional, and technological trust. We highlight the crucial role of therapeutic trust, which comprises both interpersonal trust between patients and providers, and institutional trust in treatment organizations. The manuscript identifies potential key barriers to trust, from sociocultural background to a patient's psychopathology. Furthermore, it examines the concept of technological trust, emphasizing the influence of digital literacy, socio-economic status, and user experience on patients' acceptance of digital health innovations. By emphasizing the importance of assessing and addressing the state of trust among patients, the overarching goal is to leverage digital innovations to enhance mental healthcare outcomes within intensive mental health settings.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Confianza / Servicios de Salud Mental Límite: Humans Idioma: En Revista: J Affect Disord Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Países Bajos

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Confianza / Servicios de Salud Mental Límite: Humans Idioma: En Revista: J Affect Disord Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Países Bajos