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Association between the Number of Consecutively Scheduled Telehealth Visits and Video Usage.
Katranji, Kenan; Bakare, Shruti; Cass, Sarah Rose; Mirzoyan, Helena; Jackson, Hannah B; Zhang, Christine; Chen, Kevin.
Afiliación
  • Katranji K; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
  • Bakare S; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
  • Cass SR; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
  • Mirzoyan H; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
  • Jackson HB; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
  • Zhang C; Division of General Internal Medicine and Clinical Innovation, New York University Grossman School of Medicine, New York, New York, USA.
  • Chen K; Office of Ambulatory Care and Population Health, New York City Health + Hospitals, New York, New York, USA.
Telemed Rep ; 5(1): 224-228, 2024.
Article en En | MEDLINE | ID: mdl-39205675
ABSTRACT

Background:

Schedule design may contribute to successful completion of synchronous telehealth visits by video (versus audio-only). Clustering telehealth visits on schedules may minimize workflow inefficiencies.

Methods:

We analyzed data from 21 primary care sites in an urban public health care system from March 1 to September 30, 2022. We used linear regression to test for associations between the number of consecutive telehealth visits scheduled per clinicians' half-day sessions (1 to 9+) and the proportion of telehealth visits scheduled and, separately, completed as video (versus audio-only).

Results:

For each additional consecutive telehealth visit scheduled, there was a 6.85% [95% confidence interval 4.80 - 8.90%] increase in the absolute percentage of visits scheduled as video visits. For each additional consecutive telehealth visit scheduled, there was a 2.88% [0.59 - 5.18%] increase in the absolute percentage of visits completed as video visits.

Conclusions:

Clustered telehealth visits are positively associated with scheduling and completion of telehealth visits by video.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Telemed Rep Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Telemed Rep Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos