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How to Tell Whether Patients Engage and Use a Patient Portal - An Analysis of Five Functions.
Hægermark, Emil Aale; Nemeth, Julia; Faxvaag, Arild.
Afiliación
  • Hægermark EA; Department of Neuromedicine and Movement Science, Faculty of medicine and health sciences, Norwegian University of Science and Technology, Norway.
  • Nemeth J; Helseplattformen a/s, Trondheim, Norway.
  • Faxvaag A; Department of Neuromedicine and Movement Science, Faculty of medicine and health sciences, Norwegian University of Science and Technology, Norway.
Stud Health Technol Inform ; 316: 1179-1183, 2024 Aug 22.
Article en En | MEDLINE | ID: mdl-39176592
ABSTRACT

BACKGROUND:

The road to a more sustainable healthcare system includes creating a digital interface to the healthcare system that patients can use to engage in their health problems while outside the consultation room. The aim of the study was to evaluate trends in the use of functions in a patient portal and assess which functions were most likely to contribute to sustainable healthcare. STUDY

DESIGN:

Open, uncontrolled retrospective analysis of citizens' use of the patient portal.

METHODS:

Extraction and statistical analysis of log data.

RESULTS:

Log analysis revealed that patients engaged with the patient portal to make appointments, fill out and submit questionnaires, send messages to their care provider, inspect their laboratory results, and view notes about themselves. The functions that displayed a significantly increasing trend were the number of appointments made, the number of messages sent, and the number of checked test results.

DISCUSSION:

While portal engagement can reduce patient dependency on healthcare services, external factors also influence this outcome. Further research is needed to investigate which functions support healthcare sustainability and enhance patient empowerment, possibly through other study designs.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Participación del Paciente / Portales del Paciente Límite: Humans Idioma: En Revista: Stud Health Technol Inform Asunto de la revista: INFORMATICA MEDICA / PESQUISA EM SERVICOS DE SAUDE Año: 2024 Tipo del documento: Article País de afiliación: Noruega Pais de publicación: Países Bajos
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Participación del Paciente / Portales del Paciente Límite: Humans Idioma: En Revista: Stud Health Technol Inform Asunto de la revista: INFORMATICA MEDICA / PESQUISA EM SERVICOS DE SAUDE Año: 2024 Tipo del documento: Article País de afiliación: Noruega Pais de publicación: Países Bajos