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Barriers and Facilitators to Staff Recruitment and Retention for ACT Teams: Perspectives of Staff and Participants.
Tepper, Miriam C; Le Beau, Mariah; Clark, Gary; Thorning, Helle; Pope, Leah G.
Afiliación
  • Tepper MC; New York State Psychiatric Institute, Columbia University, 1051 Riverside Drive, Pardes 1710, New York, NY, 10032, USA. Miriam.Tepper@nyspi.columbia.edu.
  • Le Beau M; New York State Psychiatric Institute, Columbia University, 1051 Riverside Drive, Pardes 1710, New York, NY, 10032, USA.
  • Clark G; New York State Office of Mental Health, New York City Field Office, New York, NY, USA.
  • Thorning H; New York State Psychiatric Institute, Columbia University, 1051 Riverside Drive, Pardes 1710, New York, NY, 10032, USA.
  • Pope LG; New York State Psychiatric Institute, Columbia University, 1051 Riverside Drive, Pardes 1710, New York, NY, 10032, USA.
J Behav Health Serv Res ; 2024 Aug 12.
Article en En | MEDLINE | ID: mdl-39134898
ABSTRACT
The behavioral health workforce has been experiencing deepening problems with recruitment and retention, particularly in publicly funded settings serving individuals with serious mental illnesses. This quality improvement project gathered Assertive Community Treatment (ACT) participant (service user) and provider perspectives on workforce challenges. The authors conducted 8 interviews with ACT participants and 9 focus groups with ACT current staff, team leaders, and former staff. Interviewees discussed barriers to recruitment and retention, including inadequate compensation, work becoming more task-oriented during periods of short staffing, a lack of understanding of what ACT work entails, and elements of the team-based model of care; and facilitators of recruitment and retention, including other aspects of the team-based model of care, connections with colleagues and ACT participants, and flexibility. ACT participants had variable experiences regarding availability of their teams. Recommendations from focus groups and interviews include increasing flexibility, improving awareness of ACT work, optimizing team functioning, addressing staff wellness, and attending to risk. Findings include key insights that may help address the critical workforce shortages in public behavioral health settings.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: J Behav Health Serv Res Asunto de la revista: CIENCIAS DO COMPORTAMENTO / PESQUISA EM SERVICOS DE SAUDE / SERVICOS DE SAUDE Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: J Behav Health Serv Res Asunto de la revista: CIENCIAS DO COMPORTAMENTO / PESQUISA EM SERVICOS DE SAUDE / SERVICOS DE SAUDE Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos