Speaking your language: The psychological impact of dialect integration in artificial intelligence systems.

Martin, Andre; Jenkins, Khalia

Martin, Andre; Jenkins, Khalia.

Afiliación

Martin A; Mendoza College of Business, University of Notre Dame, 382 Mendoza College of Business, Notre Dame, IN 46556, United States. Electronic address: amarti94@nd.edu.
Jenkins K; Kogod School of Business, American University, Kogod School of Business T46, 4400 Massachusetts Ave NW, Washington, D.C. 20016, United States.

Curr Opin Psychol ; 58: 101840, 2024 Aug.

Article en En | MEDLINE | ID: mdl-38986169

ABSTRACT

ABSTRACT

As the popularity and adoption of Artificial Intelligence (AI) systems continue to rise, this article presents a promising proposition the use of AI dialects to enhance AI perception. By delving into the potential of personalized AI dialects to augment user perceptions of warmth, competence, and authenticity, the article underscores the pivotal role of anthropomorphism in fortifying trust, satisfaction, and loyalty to AI systems. A comprehensive research framework is put forth to explore these potential mechanisms and outcomes of AI dialect introduction, shedding light on how these impacts might vary based on AI modality (text, voice, and video), industry adoption, and user demographics.

Asunto(s)

Inteligencia Artificial; Humanos; Lenguaje

Palabras clave

Anthropomorphism; Artificial intelligence; Dialect; Language

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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Inteligencia Artificial Límite: Humans Idioma: En Revista: Curr Opin Psychol Año: 2024 Tipo del documento: Article Pais de publicación: Países Bajos

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