Sociodemographic Factors Associated with Outpatient Radiology No-shows Versus Cancellations.
Acad Radiol
; 31(8): 3406-3414, 2024 Aug.
Article
en En
| MEDLINE
| ID: mdl-38705764
ABSTRACT
RATIONALE AND OBJECTIVES:
To assess prevalence of missed outpatient radiology appointments and sociodemographic factors associated with no-shows vs. cancellations.METHODS:
Adults with outpatient radiology appointments in 2022 and January 2023 at a single tertiary academic health center were included. Generalized estimating equation regression was used to evaluate sociodemographic factors associated with missed vs. completed appointments, no-shows vs. cancellations and time interval between cancellations and appointments.RESULTS:
19,262 (24.3%) examinations were either a cancellation (22.3%) or no-show (2.0%) among 9713 patients (mean age 60.8 ± 15.5; 67.1% female, 63.9% White, 20.0% Asian, 22.0% Hispanics). Among cancellations, 70.19% were patient-initiated. Age ≥ 65 significantly decreased the probability of missed appointments by 5.4% point (pp) (95% CI 3.7-7.2) or no-shows (4.2 pp; 95% CI, 1.4-6.9), while being single increased probability of missed appointments (2.2 pp; 95% CI, 1.2-3.1) or no-shows (2.6 pp; 95% CI, 1.2-4.1). Those uninsured or with public insurance were 1.3-4.9 pp more likely to miss appointments than commercial insurance, and 2.2-7.6 pp more likely to have no-shows than cancellations. Living in disadvantaged neighborhoods 4.9 pp (95% CI, 3.9-6.0) increased likelihood of missing appointment and was associated with shorter time interval between cancellation and appointment. English speakers were 2.2 pp (95% CI, 1.1-3.3) more likely to miss their exam, while 2.7 pp (95% CI, 1.1-0.4.3) less likely to be a no-show than cancellation.CONCLUSION:
Cancellations represented a significant portion of missed appointments. Specific sociodemographic subgroups exhibited higher tendencies for having missed appointments and no-shows.Palabras clave
Texto completo:
1
Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Citas y Horarios
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Pacientes no Presentados
Límite:
Adult
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Aged
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Female
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Humans
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Male
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Middle aged
Idioma:
En
Revista:
Acad Radiol
Asunto de la revista:
RADIOLOGIA
Año:
2024
Tipo del documento:
Article
País de afiliación:
Estados Unidos
Pais de publicación:
Estados Unidos