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Sociodemographic Factors Associated with Outpatient Radiology No-shows Versus Cancellations.
Aijaz, Arham; Hao, Zuxian; Tran, Thuan Gia-Nhat; Anderson, Desiree; Shah, Jarvish; Sadigh, Gelareh.
Afiliación
  • Aijaz A; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA.
  • Hao Z; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA.
  • Tran TG; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA.
  • Anderson D; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA.
  • Shah J; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA.
  • Sadigh G; Department of Radiological Sciences, University of California, Irvine, California, 92677, USA. Electronic address: gsadigh@hs.uci.edu.
Acad Radiol ; 31(8): 3406-3414, 2024 Aug.
Article en En | MEDLINE | ID: mdl-38705764
ABSTRACT
RATIONALE AND

OBJECTIVES:

To assess prevalence of missed outpatient radiology appointments and sociodemographic factors associated with no-shows vs. cancellations.

METHODS:

Adults with outpatient radiology appointments in 2022 and January 2023 at a single tertiary academic health center were included. Generalized estimating equation regression was used to evaluate sociodemographic factors associated with missed vs. completed appointments, no-shows vs. cancellations and time interval between cancellations and appointments.

RESULTS:

19,262 (24.3%) examinations were either a cancellation (22.3%) or no-show (2.0%) among 9713 patients (mean age 60.8 ± 15.5; 67.1% female, 63.9% White, 20.0% Asian, 22.0% Hispanics). Among cancellations, 70.19% were patient-initiated. Age ≥ 65 significantly decreased the probability of missed appointments by 5.4% point (pp) (95% CI 3.7-7.2) or no-shows (4.2 pp; 95% CI, 1.4-6.9), while being single increased probability of missed appointments (2.2 pp; 95% CI, 1.2-3.1) or no-shows (2.6 pp; 95% CI, 1.2-4.1). Those uninsured or with public insurance were 1.3-4.9 pp more likely to miss appointments than commercial insurance, and 2.2-7.6 pp more likely to have no-shows than cancellations. Living in disadvantaged neighborhoods 4.9 pp (95% CI, 3.9-6.0) increased likelihood of missing appointment and was associated with shorter time interval between cancellation and appointment. English speakers were 2.2 pp (95% CI, 1.1-3.3) more likely to miss their exam, while 2.7 pp (95% CI, 1.1-0.4.3) less likely to be a no-show than cancellation.

CONCLUSION:

Cancellations represented a significant portion of missed appointments. Specific sociodemographic subgroups exhibited higher tendencies for having missed appointments and no-shows.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Citas y Horarios / Pacientes no Presentados Límite: Adult / Aged / Female / Humans / Male / Middle aged Idioma: En Revista: Acad Radiol Asunto de la revista: RADIOLOGIA Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Citas y Horarios / Pacientes no Presentados Límite: Adult / Aged / Female / Humans / Male / Middle aged Idioma: En Revista: Acad Radiol Asunto de la revista: RADIOLOGIA Año: 2024 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Estados Unidos