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The use of a multi-disciplinary geriatric telemedicine service (TELEG) and its acceptance at a tertiary care centre in Malaysia.
Ting, Chuo Yew; Abdul Halim, Nur Hidayati; Ling, Jia Nee; Tiong, Ing Khieng; Ahmad Shauki, Nor Izzah H J; Lee, Yew Fong; Osman, Nor Anizah; Chai, Gin Wei; Ung, Shin Han; Ang, Melinda.
Afiliación
  • Ting CY; Pharmaceutical Services Division, Sarawak State Health Department, Ministry of Health, Jalan Diplomatik, Off Jalan Bako, Kuching, 93350, Malaysia. tingchuoyew@gmail.com.
  • Abdul Halim NH; Institute for Health Systems Research, National Institute of Health, Ministry of Health, Shah Alam, Malaysia.
  • Ling JN; Sarawak General Hospital, Ministry of Health, Kuching, Malaysia.
  • Tiong IK; Sarawak General Hospital, Ministry of Health, Kuching, Malaysia.
  • Ahmad Shauki NIHJ; Institute for Health Systems Research, National Institute of Health, Ministry of Health, Shah Alam, Malaysia.
  • Lee YF; Sarawak General Hospital, Ministry of Health, Kuching, Malaysia.
  • Osman NA; School of Medical and Life Sciences, Sunway University, Selangor, Malaysia.
  • Chai GW; Pharmaceutical Services Division, Sarawak State Health Department, Ministry of Health, Jalan Diplomatik, Off Jalan Bako, Kuching, 93350, Malaysia.
  • Ung SH; Sarawak Heart Centre, Ministry of Health, Kota Samarahan, Malaysia.
  • Ang M; Sarawak Heart Centre, Ministry of Health, Kota Samarahan, Malaysia.
BMC Geriatr ; 24(1): 133, 2024 Feb 05.
Article en En | MEDLINE | ID: mdl-38317117
ABSTRACT

BACKGROUND:

The COVID-19 pandemic has fueled the widespread adoption of telemedicine in healthcare, particularly in Sarawak, Malaysia. This study investigates the use and acceptance of Sarawak's inaugural multidisciplinary geriatric telemedicine service, TELEG.

METHODS:

This cross-sectional study took place at the Sarawak Heart Centre's geriatric department from July 1, 2021, to April 30, 2022. Convenient sampling included all TELEG-enrolled patients during this period, to achieve minimum sample size of 148. TELEG's utilization was assessed in terms of medication therapy and treatment plan optimization, as well as enhanced healthcare accessibility. Participants' acceptance of TELEG was measured using the Service User Technology Acceptability Questionnaire (SUTAQ) administered through Google Forms. Descriptive statistics percentages illustrated the proportion of participants who found TELEG moderately to highly acceptable. Associations between baseline characteristics and overall acceptance were explored through bivariate analyses, including Pearson's correlation test, independent t-test, and ANOVA. The influence of six SUTAQ dimensions on overall acceptance, multivariable linear regression using enter method was employed. Statistical significance was determined by p-values less than 0.5.

RESULTS:

Among 180 geriatric patients enrolled in TELEG during the study period, 149 agreed to participate. TELEG led to medication therapy optimization for 88.6% of participants, primarily involving dose adjustment (44.7%), de-prescribing (31.8%), and prescribing (15.9%). Additionally, 53.8% received treatment plan optimization, predominantly in the form of self-care education (56.3%), referrals for further treatment (33.8%), additional laboratory investigations (29.6%), and increased monitoring (26.8%). Among those educated in self-care (n = 40), dietary intake (27.5%), lower limb exercise (25.0%), and COVID-19 vaccination (12.5%) were the most common topics. All participants expressed moderate to high acceptance of TELEG (mean = 4.9, SD = 0.65, on a scale of 1 to 6). Notably, care personnel concern (B = 0.256; p < 0.001) had the most significant impact on overall acceptance.

CONCLUSION:

This pioneering study evaluates the utilization and user acceptance of a geriatric telemedicine service in the region, providing valuable insights to support its expansion. Follow-up surveys or interviews to gain insights into users' experiences are crucial to further enhance acceptance.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Telemedicina / Pandemias Tipo de estudio: Observational_studies / Prevalence_studies / Risk_factors_studies Límite: Aged / Humans País/Región como asunto: Asia Idioma: En Revista: BMC Geriatr Asunto de la revista: GERIATRIA Año: 2024 Tipo del documento: Article País de afiliación: Malasia Pais de publicación: Reino Unido

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Telemedicina / Pandemias Tipo de estudio: Observational_studies / Prevalence_studies / Risk_factors_studies Límite: Aged / Humans País/Región como asunto: Asia Idioma: En Revista: BMC Geriatr Asunto de la revista: GERIATRIA Año: 2024 Tipo del documento: Article País de afiliación: Malasia Pais de publicación: Reino Unido