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Factors associated with satisfaction with physical therapy services - a survey of patients with musculoskeletal pain at a federally qualified health center.
Dionicio, Patricia; Lin, Shih-Fan; Khasira, Maureen; Maan, Sukhpreet; Van Dyke, Jason; Liu, Jie; Monroe, Katrina; Gombatto, Sara.
Afiliación
  • Dionicio P; San Diego Joint Doctoral Program in Public Health, San Diego State University/University of California, San Diego, CA, USA.
  • Lin SF; SDSU HealthLINK Center, San Diego State University, San Diego, CA, USA.
  • Khasira M; SDSU HealthLINK Center, San Diego State University, San Diego, CA, USA.
  • Maan S; Laura Rodriguez Research Institute, Family Health Centers of San Diego, San Diego, CA, USA.
  • Van Dyke J; Laura Rodriguez Research Institute, Family Health Centers of San Diego, San Diego, CA, USA.
  • Liu J; Laura Rodriguez Research Institute, Family Health Centers of San Diego, San Diego, CA, USA.
  • Monroe K; Laura Rodriguez Research Institute, Family Health Centers of San Diego, San Diego, CA, USA.
  • Gombatto S; SDSU HealthLINK Center, San Diego State University, San Diego, CA, USA.
Physiother Theory Pract ; : 1-19, 2023 Dec 18.
Article en En | MEDLINE | ID: mdl-38108333
ABSTRACT

PURPOSE:

The objective of this cross-sectional survey-based study was to assess factors associated with patient satisfaction with physical therapy (PT) services received at a Federally Qualified Health Center (FQHC) in the United States (US) located near the US-Mexico border.

METHODS:

Patients > 18 years of age, English or Spanish speakers, referred to PT were invited to complete an online survey. Factors that may influence PT satisfaction were examined for patients who attended PT. Variables associated with PT satisfaction from bivariate analyses (p < .15) were included in three separate ordinal logistic regression models.

RESULTS:

Patients (N = 231) who reported more confidence that PT could help relieve their pain were more likely to have higher levels of satisfaction with PT communication, treatment, and outcomes than those who reported low confidence (p < .05). Patients who reported having more support from family and friends were more likely to have higher levels of satisfaction with PT communication and treatment than those with less support (p < .01). Patients with occasional or frequent pain after ending PT treatment were more likely to have lower satisfaction with PT outcomes than those reporting no pain (p < .05).

CONCLUSIONS:

Findings suggest that addressing confidence in PT and promoting health support from family and friends may be important for satisfaction with PT. Additionally, PTs may consider addressing gaps between expected and achieved outcomes to improve PT satisfaction.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Physiother Theory Pract Asunto de la revista: MEDICINA FISICA Año: 2023 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Reino Unido
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Physiother Theory Pract Asunto de la revista: MEDICINA FISICA Año: 2023 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Reino Unido