Your browser doesn't support javascript.
loading
How to Engage Health Care Workers in the Evaluation of Hospitals: Development and Validation of BSC-HCW1-A Cross-Sectional Study.
Amer, Faten; Hammoud, Sahar; Khatatbeh, Haitham; Alfatafta, Huda; Alkaiyat, Abdulsalam; Nour, Abdulnaser Ibrahim; Endrei, Dóra; Boncz, Imre.
Afiliación
  • Amer F; Doctoral School of Health Sciences, Faculty of Health Sciences, University of Pécs, Vorösmarty utca 4, 7621 Pécs, Hungary.
  • Hammoud S; Institute for Health Insurance, Faculty of Health Sciences, University of Pécs, 7621 Pécs, Hungary.
  • Khatatbeh H; Doctoral School of Health Sciences, Faculty of Health Sciences, University of Pécs, Vorösmarty utca 4, 7621 Pécs, Hungary.
  • Alfatafta H; Doctoral School of Health Sciences, Faculty of Health Sciences, University of Pécs, Vorösmarty utca 4, 7621 Pécs, Hungary.
  • Alkaiyat A; Doctoral School of Health Sciences, Faculty of Health Sciences, University of Pécs, Vorösmarty utca 4, 7621 Pécs, Hungary.
  • Nour AI; Division of Public Health, Faculty of Medicine and Health Sciences, An-Najah National University, Nablus P.O. Box 7, Palestine.
  • Endrei D; Faculty of Economics and Social Sciences, An-Najah National University, Nablus P.O. Box 7, Palestine.
  • Boncz I; Institute for Health Insurance, Faculty of Health Sciences, University of Pécs, 7621 Pécs, Hungary.
Int J Environ Res Public Health ; 19(15)2022 07 26.
Article en En | MEDLINE | ID: mdl-35897476
Organizations worldwide utilize the balanced scorecard (BSC) for their performance evaluation (PE). This research aims to provide a tool that engages health care workers (HCWs) in BSC implementation (BSC-HCW1). Additionally, it seeks to translate and validate it at Palestinian hospitals. In a cross-sectional study, 454 questionnaires were retrieved from 14 hospitals. The composite reliability (CR), interitem correlation (IIC), and corrected item total correlation (CITC) were evaluated. Exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were used. In both EFA and CFA, the scale demonstrated a good level of model fit. All the items had loadings greater than 0.50. All factors passed the discriminant validity. Although certain factors' convergent validity was less than 0.50, their CR, IIC, and CITC were adequate. The final best fit model had nine factors and 28 items in CFA. The BSC-HCW1 is the first self-administered questionnaire to engage HCWs in assessing the BSC dimensions following all applicable rules and regulations. The findings revealed that this instrument's psychometric characteristics were adequate. Therefore, the BSC-HCW1 can be utilized to evaluate BSC perspectives and dimensions. It will help managers highlight which BSC dimension predicts HCW satisfaction and loyalty and examine differences depending on HCWs' and hospital characteristics.
Asunto(s)
Palabras clave
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Personal de Salud / Hospitales Tipo de estudio: Evaluation_studies / Observational_studies / Prevalence_studies / Prognostic_studies / Risk_factors_studies Límite: Humans Idioma: En Revista: Int J Environ Res Public Health Año: 2022 Tipo del documento: Article País de afiliación: Hungria Pais de publicación: Suiza
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Personal de Salud / Hospitales Tipo de estudio: Evaluation_studies / Observational_studies / Prevalence_studies / Prognostic_studies / Risk_factors_studies Límite: Humans Idioma: En Revista: Int J Environ Res Public Health Año: 2022 Tipo del documento: Article País de afiliación: Hungria Pais de publicación: Suiza