Once bitten, twice shy: The negative spillover effect of seeing betrayal of trust.
J Exp Psychol Appl
; 28(2): 360-378, 2022 Jun.
Article
en En
| MEDLINE
| ID: mdl-35849378
From financial improprieties to fraudulent claims, scandals and trust transgressions can incite feelings of betrayal. Can these negative reactions spillover and taint other entities that were not involved in the original transgression? We conducted six studies to investigate this question directly. Results consistently demonstrated that people who had perceived a recent betrayal by a transgressing trustee were significantly less likely to trust a new entity that shared nominal group membership with the previous trust transgressor. This betrayal spillover effect occurs both in economic game environments and can be applied to real-world charitable contexts in which people made actual donation decisions or assessed the likelihood that a charity would be embroiled in a scandal in the future. Importantly, the betrayal spillover effect only spilled over to those that shared a nominal group identity with the original trust transgressor, and this behavior was driven by a sense of distrust stemming from people's expectations having been violated. By systematically investigating whether and to what extent betrayals can contaminate subsequent trust development, this research provides a deeper and broadened understanding on how one may be vicariously affected by other entities' trust indiscretions. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
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1
Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Confianza
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Traición
Límite:
Humans
Idioma:
En
Revista:
J Exp Psychol Appl
Asunto de la revista:
PSICOLOGIA
Año:
2022
Tipo del documento:
Article
Pais de publicación:
Estados Unidos