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No pelvic exam, no problem: patient satisfaction following the integration of comprehensive urogynecology telemedicine.
Sansone, Stephanie; Lu, Jessica; Drangsholt, Siri; Asfaw, Tirsit S; Segal, Saya.
Afiliación
  • Sansone S; Department of Obstetrics & Gynecology, NewYork-Presbyterian/Weill Cornell Medicine, 525 E 68th St, J130, New York, NY, 10065, USA. sas2064@nyp.org.
  • Lu J; Department of Urology, NewYork-Presbyterian/Weill Cornell Medicine, New York, NY, 10065, USA. sas2064@nyp.org.
  • Drangsholt S; Department of Obstetrics & Gynecology, NewYork-Presbyterian/Weill Cornell Medicine, 525 E 68th St, J130, New York, NY, 10065, USA.
  • Asfaw TS; Department of Urology, New York Medical College, Valhalla, NY, USA.
  • Segal S; Department of Obstetrics & Gynecology, New York Medical College, Valhalla, NY, USA.
Int Urogynecol J ; 33(9): 2401-2407, 2022 09.
Article en En | MEDLINE | ID: mdl-35238948
INTRODUCTION AND HYPOTHESIS: The COVID-19 pandemic revolutionized the practice of medicine, requiring rapid adoption of telemedicine. However, patient satisfaction has not been well characterized for telemedicine visits for a broad range of urogynecologic conditions. METHODS: We performed a cross-sectional survey study following a retrospective review of all urogynecologic telemedicine visits from March 1, 2020, to March 31, 2021, at a tertiary care center. The survey queried patient satisfaction using the Likert scale. Descriptive statistics and Fisher's exact analyses were performed. RESULTS: There were 256 telemedicine visits at our institution during the study period, and 88 patients (34% unadjusted response rate) completed the survey. The average age of study participants was 55 (SD 17; 24, 84) years old. The majority of patients were white (69%), lived within the five boroughs of NYC (81%), and had higher levels of education (72% with a bachelor's or professional degree). Most visits were for urinary complaints (68%), with those patients reporting greater fulfillment of urogynecologic needs compared to patients presenting with pelvic complaints (p = 0.02). There were no significant differences in satisfaction among other demographics (p > 0.05). Altogether, high satisfaction rates were noted for scheduling (99%), technology (90%), provider interaction (96%), fulfillment of personal needs (91%), and overall satisfaction (94%). CONCLUSIONS: We demonstrate high patient satisfaction for telemedicine visits in a tertiary urogynecology clinic for a variety of indications, with greater fulfillment of urogynecologic needs observed for those visits which may not necessitate an in-person exam (e.g., urinary complaint).
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Telemedicina / COVID-19 Tipo de estudio: Observational_studies / Prevalence_studies / Risk_factors_studies Límite: Humans Idioma: En Revista: Int Urogynecol J Asunto de la revista: GINECOLOGIA / UROLOGIA Año: 2022 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Reino Unido
Texto completo
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Telemedicina / COVID-19 Tipo de estudio: Observational_studies / Prevalence_studies / Risk_factors_studies Límite: Humans Idioma: En Revista: Int Urogynecol J Asunto de la revista: GINECOLOGIA / UROLOGIA Año: 2022 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Reino Unido