Design principles for conversational agents to support Emergency Management Agencies.

Stieglitz, Stefan; Hofeditz, Lennart; Brünker, Felix; Ehnis, Christian; Mirbabaie, Milad; Ross, Björn

Stieglitz, Stefan; Hofeditz, Lennart; Brünker, Felix; Ehnis, Christian; Mirbabaie, Milad; Ross, Björn.

Afiliación

Stieglitz S; Digital Communication and Transformation, Department of Computer Science and Applied Cognitive Science, Faculty of Engineering, University of Duisburg-Essen, Forsthausweg 2, 47057 Duisburg, Germany.
Hofeditz L; Digital Communication and Transformation, Department of Computer Science and Applied Cognitive Science, Faculty of Engineering, University of Duisburg-Essen, Forsthausweg 2, 47057 Duisburg, Germany.
Brünker F; Digital Communication and Transformation, Department of Computer Science and Applied Cognitive Science, Faculty of Engineering, University of Duisburg-Essen, Forsthausweg 2, 47057 Duisburg, Germany.
Ehnis C; The University of Sydney Business School, The University of Sydney, Rm 4053, Level 4, Abercrombie Building H70, NSW 2006, Australia.
Mirbabaie M; Paderborn University, Warburger Str. 100, (Q3.128), 33098 Paderborn, Germany.
Ross B; University of Edinburgh, Informatics Forum, 10 Crichton St, Edinburgh EH8 9AB, UK.

Int J Inf Manage ; 63: 102469, 2022 Apr.

Article en En | MEDLINE | ID: mdl-35043026

Palabras clave

Chatbots; Conversational agents; Crisis communication; Design principles

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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Tipo de estudio: Qualitative_research Idioma: En Revista: Int J Inf Manage Año: 2022 Tipo del documento: Article País de afiliación: Alemania Pais de publicación: Países Bajos

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