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Assessment of Accuracy of a Physician Ratings Website in One Metropolitan Area.
Patel, Takshaka; Raman, Swathi; Taylor, George; Kling, Sarah M; Kuo, Lindsay E.
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  • Patel T; Lewis Katz School of Medicine, Temple University, Philadelphia, Pennsylvania; Department Of Surgery, Temple University, Philadelphia, Pennsylvania.
  • Raman S; Lewis Katz School of Medicine, Temple University, Philadelphia, Pennsylvania; Department Of Surgery, Temple University, Philadelphia, Pennsylvania.
  • Taylor G; Lewis Katz School of Medicine, Temple University, Philadelphia, Pennsylvania; Department Of Surgery, Temple University, Philadelphia, Pennsylvania.
  • Kling SM; Lewis Katz School of Medicine, Temple University, Philadelphia, Pennsylvania; Department Of Surgery, Temple University, Philadelphia, Pennsylvania.
  • Kuo LE; Lewis Katz School of Medicine, Temple University, Philadelphia, Pennsylvania; Department Of Surgery, Temple University, Philadelphia, Pennsylvania. Electronic address: Lindsay.Kuo@tuhs.temple.edu.
J Surg Res ; 268: 521-526, 2021 12.
Article en En | MEDLINE | ID: mdl-34461603
BACKGROUND: Patients frequently use online physician ratings websites (PRWs) to identify physicians for care. PRWs provide physician information and reviews. However, the accuracy of PRWs is uncertain. We investigated the accuracy and validity of Healthgrades with respect to endocrine surgery. We identified factors associated with reported board certification inaccuracy, higher ratings, greater quantity of ratings. MATERIALS AND METHODS: The search term "endocrine surgery specialist" was used and the search was limited to a 25-mile radius around Philadelphia, PA. Data was collected on physician sex, age, board certification, surgical specialty, quantity of ratings, average rating, response to comments, and provision of a self-description. Descriptive statistics were performed to examine surgeon characteristics, ratings, and reported board certifications. Board certification accuracy was determined by searching the corresponding American Board website and calculating a kappa statistic. Logistic regression was performed to identify factors associated with board certification inaccuracy, higher average ratings, and higher quantity of ratings. RESULTS: A total of 300 physicians were identified. Eighty-four percent of listed board certifications were accurate; the kappa statistic for accuracy of board certification was 0.634. Providing a response to comments and greater quantity of ratings were associated with higher average ratings. Provision of a self-description, male sex, and younger age were identified as factors associated with higher quantity of ratings. CONCLUSIONS: A wide range of specialties are identified as endocrine surgery specialists. The reliability of board certification reporting was moderate. Increased surgeon involvement with the Healthgrades site was inconsistently associated with higher average ratings and higher quantity of ratings but lower accuracy.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Satisfacción del Paciente / Cirujanos Tipo de estudio: Prognostic_studies Límite: Humans / Male País/Región como asunto: America do norte Idioma: En Revista: J Surg Res Año: 2021 Tipo del documento: Article Pais de publicación: Estados Unidos
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Satisfacción del Paciente / Cirujanos Tipo de estudio: Prognostic_studies Límite: Humans / Male País/Región como asunto: America do norte Idioma: En Revista: J Surg Res Año: 2021 Tipo del documento: Article Pais de publicación: Estados Unidos