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Improving laboratory quality and capacity through leadership and management training: Lessons from Zambia 2016-2018.
Gopolang, Felicity; Zulu-Mwamba, Fales; Nsama, Davy; Kruuner, Annika; Nsofwa, Dailes; Kasvosve, Ishmael; Gomo, Royce; Motlhabane, Tiny; Chohan, Bhavna; Soge, Olusegun; Osterhage, Daniel; Campbell, Nancy; Noble, Michael; Downer, Ann; Flandin, Jean-Frederic; Nartker, Anya; Koehn, Catherine; Nonde, Linda K; Shibemba, Aaron; Ndongmo, Clement B; Steinau, Martin; Perrone, Lucy A.
Afiliación
  • Gopolang F; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Zulu-Mwamba F; Laboratory Services Unit, Directorate of Clinical Care and Diagnostic Services, Ministry of Health Zambia, Lusaka, Zambia.
  • Nsama D; Laboratory Services Unit, Directorate of Clinical Care and Diagnostic Services, Ministry of Health Zambia, Lusaka, Zambia.
  • Kruuner A; ZAMBART, Lusaka, Zambia.
  • Nsofwa D; Laboratory Quality Management Systems, Centers for Disease Control and Prevention (CDC) Zambia, Lusaka, Zambia.
  • Kasvosve I; Faculty of Health Sciences, University of Botswana, Gaborone, Botswana.
  • Gomo R; ImmunoGene Labs, Ruwa, Zimbabwe.
  • Motlhabane T; Medical Laboratory Technology Department, Institute of Health Sciences, Gaborone, Botswana.
  • Chohan B; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Soge O; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Osterhage D; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Campbell N; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Noble M; Department of Pathology and Laboratory Medicine, University of British Columbia, Vancouver, British Columbia, Canada.
  • Downer A; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Flandin JF; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Nartker A; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Koehn C; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
  • Nonde LK; HIV and AIDS Twinning Center Program, American International Health Alliance (AIHA), Lusaka, Zambia.
  • Shibemba A; Laboratory Services Unit, Directorate of Clinical Care and Diagnostic Services, Ministry of Health Zambia, Lusaka, Zambia.
  • Ndongmo CB; Center for Disease Control and Prevention (CDC) Zambia, Lusaka, Zambia.
  • Steinau M; Center for Disease Control and Prevention (CDC) Zambia, Lusaka, Zambia.
  • Perrone LA; Department of Global Health, Schools of Public Health and Medicine, International Training and Education Center for Health (I-TECH), University of Washington, Seattle, Washington, United States.
Afr J Lab Med ; 10(1): 1225, 2021.
Article en En | MEDLINE | ID: mdl-34007816
BACKGROUND: Competent leadership and management are imperative for delivering quality laboratory services; however, few laboratory managers receive job-specific training in organisational management and leadership. OBJECTIVE: To develop and evaluate participants' competencies in organisational leadership and management as measured through learner and laboratory quality improvement assessments. METHODS: This professional development programme employed a mentored, blended learning approach, utilising in-person didactic and online training, with the practical application of a capstone project in the laboratories. Programme impact was evaluated through a series of pre- and post-laboartory assessments using the Stepwise Laboratory Improvement Process Towards Accreditation checklist, as well as learner-competency assessments through online quizzes and discussions. RESULTS: From 2016 to 2018, 31 managers and quality officers from 16 individual laboratories graduated from the programme having completed capstone projects addressing areas in the entire laboratory testing process. Laboratories increased their compliance with the International Organization for Standardization 15189 standard and all but two laboratories significantly increased their accreditation scores. Two laboratories gained three stars, two laboratories gained two stars, and five laboratories gained one star. Five laboratories subsequently achieved International Organization for Standardization 15189 accreditation in 2019. CONCLUSION: This programme taught leadership theory to laboratory managers and allowed them to implement leadership and management practices in the laboratory setting. Programmes such as this complement existing laboratory quality management training programmes such as Strengthening Laboratory Management Toward Accreditation.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Afr J Lab Med Año: 2021 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Sudáfrica
Texto completo
Añadir a Mi BVS
Imprimir
XML
PubMed Links
Buscar en Google

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Afr J Lab Med Año: 2021 Tipo del documento: Article País de afiliación: Estados Unidos Pais de publicación: Sudáfrica