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Optimizing the Communication with Cancer Patients During the COVID-19 Pandemic: Patient Perspectives.
Tashkandi, Emad; BaAbdullah, M; Zeeneldin, Ahmed; AlAbdulwahab, A; Elemam, Omima; Elsamany, S; Alfayez, M; Dabash, Y; Khayat, E; Hassanin, Fayza; Abdulhameed, Rasha; Jazieh, Abdul Rahman.
Afiliación
  • Tashkandi E; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • BaAbdullah M; College of Medicine, Umm AlQura University, Makkah, Saudi Arabia.
  • Zeeneldin A; Information Technology, King Abdullah Medical City, Makkah, Saudi Arabia.
  • AlAbdulwahab A; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • Elemam O; Department of Oncology, National Cancer Institute, Cairo University, Cairo, Egypt.
  • Elsamany S; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • Alfayez M; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • Dabash Y; Oncology Centre, Mansoura University, Mansoura, Egypt.
  • Khayat E; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • Hassanin F; Oncology Centre, Mansoura University, Mansoura, Egypt.
  • Abdulhameed R; Oncology Center, King Abdullah Medical City, Makkah, Saudi Arabia.
  • Jazieh AR; College of Medicine, Umm AlQura University, Makkah, Saudi Arabia.
Patient Prefer Adherence ; 14: 1205-1212, 2020.
Article en En | MEDLINE | ID: mdl-32764893
BACKGROUND: During curfew, patients are self-isolated at home and worried. Patient-doctor interactions may be disrupted and therefore need to be replaced by alternative effective communication methods. PURPOSE: To describe the preferences of cancer patients with respect to communication methods and the use of patient-accessible electronic health records (PAEHRs). To record the impact on cancer patients during the COVID-19 pandemic and the knowledge and attitude of the patients towards it. PATIENTS AND METHODS: We created a self-administered electronic survey that was piloted and evaluated for its clinical relevance. Using convenient sampling methods, we surveyed the cancer patients in our Oncology Center. RESULTS: We received 385 responses between April 15 and April 30, 2020. The preferred method for communication was a phone call with a 92% response rate followed by the electronic patient portal, mobile application, telemedicine and text message in 75%, 76%, 73%, and 72%, respectively. The majority (97%) preferred the use of PAEHRs for appointments, 95% for drug delivery and to view laboratory tests, and 92% in requesting medical reports. In our survey, 22% of patients with cancer reported that their medical cancer care had not been affected by COVID-19. They reported that trusted sources of information during COVID-19 included the Ministry of Health with 98% and doctors with 94%. Sixty-one percent know that they are more susceptible to COVID-19 infection and 91% of respondents supported the notion of digital transformation in the caring of cancer patients. CONCLUSION: Our study revealed a general acceptance of patients to telecommunication as substitute to in-person interaction with their physicians. Interaction between cancer patients and health care providers should not be disrupted but should be augmented with more effective platforms to improve health care outcomes.
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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Patient Prefer Adherence Año: 2020 Tipo del documento: Article País de afiliación: Arabia Saudita Pais de publicación: Nueva Zelanda

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Patient Prefer Adherence Año: 2020 Tipo del documento: Article País de afiliación: Arabia Saudita Pais de publicación: Nueva Zelanda