The Work-Family Spillover Effects of Customer Mistreatment for Service Employees: The Moderating Roles of Psychological Detachment and Leader-Member Exchange.

Zhang, Ran; Wu, Yunqiao; Ferreira-Meyers, Karen

Zhang, Ran; Wu, Yunqiao; Ferreira-Meyers, Karen.

Afiliación

Zhang R; Faculty of Economics and Management, East China Normal University, Shanghai, China.
Wu Y; School of Business and Management, Shanghai International Studies University, Shanghai, China.
Ferreira-Meyers K; Institute of Distance Education, University of Eswatini, Kwaluseni, Swaziland.

Front Psychol ; 10: 2107, 2019.

Article en En | MEDLINE | ID: mdl-31620050

Palabras clave

customer mistreatment; family satisfaction; leadermember exchange; psychological detachment; work-to-family conflict

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Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Idioma: En Revista: Front Psychol Año: 2019 Tipo del documento: Article País de afiliación: China Pais de publicación: Suiza

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