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The Leadership and Organizational Context Required to Support Patient Partnerships.
O'Connor, Patricia; Di Carlo, Mario; Rouleau, Jean-Lucien.
Afiliación
  • O'Connor P; Former chief nursing officer of the McGill University Health Centre. Patricia is a healthcare consultant, CFHI improvement advisor and curriculum coordinator of CFHI's Executive Training (EXTRA) program and assistant professor, Ingram School of Nursing, McGill.
  • Di Carlo M; Was struck by polio at the age of 1 year. Since youth, he has faced challenges that have shaped his approach to living with a permanent condition and guided his interactions with the healthcare system. Having held senior leadership positions in public and Crown corporations, he has used his lived and work experience to partner with organizations eager to improve healthcare.
  • Rouleau JL; Cardiologist at the Montreal Heart Institute, former dean of the Faculty of Medicine of the Université de Montréal and scientific director at the Institute of Circulatory and Respiratory Health of the Canadian Institutes of Health Research.
Healthc Q ; 21(SP): 31-37, 2018 Dec.
Article en En | MEDLINE | ID: mdl-30566401
Healthcare providers and managers typically design programs based on what they believe patients need and want. Yet patients have knowledge and insight into how the system can be changed to better meet their needs, improve outcomes and reduce costs. We describe challenges in creating a culture of patient partnerships and the leadership actions and organizational context required now and in the future to support engagement-capable environments at the organizational and policy levels in Canada. Case examples illustrate the need for leaders to set clear expectations, develop the infrastructure to support patient partnerships and provide education to staff, physicians and patient partners.
Asunto(s)

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Participación del Paciente / Calidad de la Atención de Salud / Cultura Organizacional Aspecto: Patient_preference Límite: Humans País/Región como asunto: America do norte Idioma: En Revista: Healthc Q Asunto de la revista: HOSPITAIS / SERVICOS DE SAUDE Año: 2018 Tipo del documento: Article Pais de publicación: Canadá

Texto completo: 1 Colección: 01-internacional Base de datos: MEDLINE Asunto principal: Participación del Paciente / Calidad de la Atención de Salud / Cultura Organizacional Aspecto: Patient_preference Límite: Humans País/Región como asunto: America do norte Idioma: En Revista: Healthc Q Asunto de la revista: HOSPITAIS / SERVICOS DE SAUDE Año: 2018 Tipo del documento: Article Pais de publicación: Canadá