Investigation of complexity of the instruction manuals for electrical coffeepots.
Work
; 49(4): 607-16, 2014.
Article
en En
| MEDLINE
| ID: mdl-24004787
BACKGROUND: Electrical coffeepots are commonly used in professional and residential environments. Their instruction manuals are related to issues that involve the user's safety and ability to operate the machine correctly. To provide the best product performance to the user, one must indicate or inform the correct usability, to turn the interaction easier. OBJECTIVE: This research proposes to investigate the instruction manuals of the electrical coffeepots. METHODS: Four coffee pot instruction manuals were analyzed in relation to the complexity through the heuristic evaluation. For that, eight experts of the Graphic Design were chosen to answer twenty four questions with the aim of analyzing: images; texts; layout development; information and warnings. RESULTS: This study shows the results of the 04 (four) items analyzed: a) images; b) texts; c) layout development; d) information and warnings, together with the suggestions of improvements for each manual. CONCLUSIONS: It is believed that the methodological procedures for the application of the heuristic evaluation have facilitated the diagnosis of fragilities and barriers that the users find during the interaction with electrical coffeepot manuals.
Palabras clave
Texto completo:
1
Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Equipos y Suministros Eléctricos
/
Artículos Domésticos
Tipo de estudio:
Guideline
Límite:
Humans
Idioma:
En
Revista:
Work
Asunto de la revista:
MEDICINA OCUPACIONAL
Año:
2014
Tipo del documento:
Article
País de afiliación:
Brasil
Pais de publicación:
Países Bajos