Accident & Emergency Department's response to patients' inquiries by telephone.
J R Soc Med
; 84(6): 345-6, 1991 Jun.
Article
en En
| MEDLINE
| ID: mdl-2061901
A prospective survey of all telephone calls for medical advice to the Accident & Emergency Department of Leicester Royal Infirmary was undertaken. The objectives of the study were to quantitate the frequency and circumstances related to these inquiries. Over the study period of 10 days, details of 154 telephone calls were recorded. The results demonstrated the perception of the general public, that the A & E department was the most logical place to contact. Only 30% (46) attempted to seek advice from their general practitioner prior to calling the department.
Texto completo:
1
Colección:
01-internacional
Base de datos:
MEDLINE
Asunto principal:
Teléfono
/
Aceptación de la Atención de Salud
/
Triaje
/
Servicios Médicos de Urgencia
Tipo de estudio:
Observational_studies
Límite:
Humans
País/Región como asunto:
Europa
Idioma:
En
Revista:
J R Soc Med
Año:
1991
Tipo del documento:
Article
Pais de publicación:
Reino Unido