RESUMO
OBJECTIVES: To know the experience of male users' in the primary health care and to build data based theory that represents this experience. METHODOLOGY: This is a qualitative study, in which was used the reference of Grounded Theory and Symbolic Interactionism, respectively, methodological and theoretical. We interviewed 33 male users of three units of primary health care. RESULTS: After comparative analysis of data was built the data based theory feeling excluded, which includes: living with prejudice; living with the limitations of infra-structure services; reflecting on the health service environment. The analysis showed the need for a change in logistics services and professionals' attitude guided in respectful and effective communication, the problem solving in readiness in attendance, in addressing gender issues. CONCLUSION: For to take care of men users of the Unified Health System and/or preserve their health, the construction of another rationality in health is imperative, based on reflection and respect for the autonomy and individuality of the male gender.
Assuntos
Atitude do Pessoal de Saúde , Relações Interpessoais , Atenção Primária à Saúde/organização & administração , Relações Profissional-Paciente , Adulto , Idoso , Comunicação , Teoria Fundamentada , Humanos , Entrevistas como Assunto , Masculino , Pessoa de Meia-Idade , Preconceito , Fatores SexuaisRESUMO
During the development of AIDS, there are changes in the life style of HIV-positive individuals which give rise to adaptation to the new demands within the family. This study, conducted in the outpatient unit of a reference center for HIV/AIDS, had eight participants from the group of relatives of HIV-positive patients. They participated in semi-structured interviews, whose contents were analyzed. These relatives referred to difficulties in dealing with the disease and the patients' aggressiveness in relation to the caretaker. They reported the receipt of resources that enabled them to improve health as well as positive changes regarding the patients, but complained about the delay in care delivery and transportation difficulties. They found relief in the support group. Families that are committed to provide the care to the patients must be received and helped by the healthcare team during adaptation to changes.