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The management of healthcare waste and end-of-life medication coming from different sources are primary challenges faced by public health leaders. Several factors may be considered critical and inhibitive to reverse logistics within the context of waste management processes. If those factors are not addressed, they may become obstacles to reverse logistics implementation. The purpose of this study is to evaluate the effect that critical factors play in the adoption of end-of-life management practices for medication and its influence on logistics performance. Literature provided some critical factors: management factor, collaboration factor, information technology factor, infrastructure factor, politics factor, financial and economic factor, end-of-life management practices, and logistics performance factor. A sample of 67 professionals from the public pharmaceutical care process answered a structured questionnaire. The collected data was analyzed using partial least square-structural equation modeling. The theoretical structural test confirmed eleven out of the fifteen hypotheses considered. The results have indicated that end-of-life management practices exert a direct influence on logistics performance. The analysis confirmed a direct effect of the information technology factor on end-of-life management practices, but not a moderation effect. Findings have contributed to the literature by providing deeper insights into the relationship between end-of-life management practices for medicines and logistics performance. Moreover, it supports health managers' decision-making in the pharmaceutical care process improvement and engagement with solid waste management policies.

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PURPOSE: The purpose of this paper is to describe the activities needed to meet specified requirements to assist laboratory staff running tests and calibrations and to obtain ISO/IEC 17025 accreditation. DESIGN/METHODOLOGY/APPROACH: The relevant literature that contributes to establishing activities that help laboratory staff to obtain ISO/IEC 17025 accreditation was studied. Laboratory researchers specializing in electro-medical equipment quality control were questioned about the criteria to be observed when selecting, developing and validating analytical steps. FINDINGS: Results revealed the analytical method criteria to be observed, which demonstrated their essentially quantitative nature. ORIGINALITY/VALUE: This study presents a model that improves selecting, developing and validating analytical steps and contributes to producing reliable test and calibration results. These improvements can help laboratory testing and calibration to meet clients' needs, satisfy specified requirements and provide reliable results.

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OBJECTIVE: With the assumption that circadian rhythms influence human performance, the work of live line electricians was reorganized and evaluated. The hypothesis was that in highly physical and attention-demanding work, the organization of tasks, according to the ideal period of day and day of week, should diminish stress and consequent work risks. BACKGROUND: There are only a few studies reporting the work of electricians and even fewer approaching work organization. Moreover, these investigations often do not consider human physiological limitations and capabilities as well as task demands. METHOD: A new work system was proposed with consideration of (a) the circadian cycles and homeostatic processes; (b) the effect of heat, which is a zeitgeber (synchronizer) for the biological clocks; and (c) the degree of physical and mental demands of the different performed tasks, which was assessed on the basis of opinions of the electricians and physiological markers of stress that are controlled by circadian rhythms. The traditional and new systems were compared on the basis of two cognitive indices (the arrangement of matchsticks and the perception of a minute) and three physiological markers of mental-to-physical loads (heart frequency and the level of adrenaline and noradrenaline). RESULTS: Both physical and mental loads were reduced in the new system. CONCLUSION: Work organization should include consideration of human circadian rhythms, mainly when stressful and high-risk tasks are involved. APPLICATION: The findings can be applied in any work design, but they are especially suited for highly demanding work carried out outdoors.

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Objective: To assess, using a mathematical simulation model, the participation of each coordinate involved in the formation of cephalometric angles and to determine the extent to which errors in the identification of cephalometric landmarks can, individually and collectively, influence the measurement of these angles. Material and Methods: The reference values and standard errors of 13 landmarks obtained from the analysis of 30 cephalograms were used. For each landmark, 1000 observations were simulated using the Monte Carlo method. On the basis of linear regression models, equations designed to estimate measurement errors due to landmark identification errors were obtained and analysed. Results: The coordinates most involved in the formation of the angles SNA, SNB, ANB, FMA, PPL, DFC, and AEF were Ny, Ny, Ax, Goy, Poy, Poy, and Ptmx, respectively, and the standard measurement errors for these angles were 1.2, 0.9, 0.8, 1.6, 1.5, 1.5, and 1.4, respectively. Conclusion: The standard measurement error of the angle depends on the geometric impact coefficient and the standard error of the coordinates involved in the formation of the angles, and the geometric impact coefficient varies according to the angle analysed.

Objetivos: Avaliar, empregando um modelo matemático de simulação, a participação de cada coordenada envolvida na formação de ângulos cefalométricos, assim como determinar a extensão da influência dos erros na identificação dos pontos cefalométricos, individual e coletivamente, na mensuração destes ângulos. Materiais e métodos: Foram utilizados os valores de referência e os erros padrão de 13 pontos anatômicos obtidos a partir da análise de 30 cefalogramas. Para cada ponto anatômico, foram simuladas 1000 observações utilizando o método de Monte Carlo. Com base em modelos de regressão linear, foram obtidas e analisadas equações destinadas a estimar os erros de medição devido a erros na identificação dos pontos cefalométricos. Resultados: As coordenadas mais envolvidas na formação dos ângulos SNA, SNB, ANB, FMA, PPL, DFC, e AEF foram Ny, Ny, Ax, Goy, Poy, Poy, e Ptmx, respectivamente, e os erros padrão de mensuração destes ângulos foram 1,2; 0,9; 0,8; 1,6; 1,5; 1,5 e 1,4, respectivamente. Conclusões: O erro padrão de mensuração de cada ângulo cefalométrico depende do coeficiente de impacto geométrico e do erro padrão das coordenadas dos pontos anatômicos envolvidos na formação dos mesmos, sendo que o coeficiente de impacto geométrico varia de acordo com o ângulo analisado.

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Este trabalho relata um estudo de caso conduzido com o objetivo de identificar o sistema de garantia de qualidade existente em um hospital. Através da pesquisa dos processos de prestaçäo de serviço do hospital, do acompanhamento desses processos e de entrevistas, säo identificados diversos pontos de controle/garantiade qualidade dos serviços e dos processos envolvidos na prestaçäo destes serviços. Pretende-se mapear estes controles e apresentá-los de forma integrada, caracterizando um sistema de garantia de qualidade

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