RESUMO
We present a sector arc routing problem-based spatial decision support system technology to develop tactical and operational plans and manage solid waste collection activities including household refuse collection and human and mechanical street sweeping. The proposed technology can also manage solid waste services through optimization (minimizing sector costs, distances and resources). The proposed technology is called optimized planning and integrated logistics management. It can be directly applied to Brazilian municipalities as it contains its major natural features. The system uses advanced technics from sector arc routing and sector scheduling, fleet and staff scheduling and daily plan management using mobile smartphone apps. The technology also allows for waste system inspections that are transparent to all participants in real time. We present the results of cases evaluated in the field for residential refuse collection and human and mechanical street sweeping in two Brazilian cities (Campo Grande and São Paulo). The plan implementations achieved from 12 to 28% actual fixed and variable cost savings for sectors (vehicles and workers) and routes (time and distances) for residential refuse collection and from 7 to 42% savings for human and mechanical street sweeping for the companies.