RESUMO
Burnout syndrome (BS) and obesity are two growing conditions that affect employees' health and company productivity. Recently, several studies have pointed to a possible relationship between both phenomena. However, such a relationship has not been clearly defined. This research analyzes the relationship between BS dimensions and body mass index (BMI), the latter being treated as a moderator variable among obese senior and middle managers in the Mexican maquiladora industry through a structural equation model. A total of 361 senior and middle managers (124 of them classified as obese under the World Health Organization's criteria) completed both the Maslach Burnout Inventory-General Survey [with emotional exhaustion (EE), cynicism, and professional efficacy (PE) as subscale dimensions] and a sociodemographic questionnaire (which included BMI). The results showed a statistically significant relationship between EE and PE (P < 0.001; ß = -0.320), with BMI acting as a moderator variable. The results showed that when BMI increases as a moderator variable, the strength of the relationship between EE and PE also changes. For example, although PE had a negative value of 0.14 before the moderator effect, the value increased up to 0.32 when the BMI was factored into the relationship. Therefore, maquiladora industries are being advised to increase their investments on the identification and prevention of employees' EE and obesity. Such interventions would promote a better quality of life and could prevent economic losses resulting from poor employee performance.
RESUMO
BACKGROUND: In developing countries such as Mexico, the effects of burnout syndrome (BS) are observed in manufacturing industries. However, the relationships among BS, Job Content (JC), and Musculoskeletal Complaints (MC) are scarcely studied within the manufacturing sector, even though senior and middle managers are exposed to highly demanding and mentally exhausting situations. OBJECTIVES: The objective of this paper is to determine the relationships among the three BS dimensions, MC, and JC among middle and senior managers of the manufacturing industry in Ciudad Juárez, Mexico. METHODS: The Maslach Burnout Inventory-General Survey (MBI-GS), the Job Content Questionnaire (JCQ), and the Body Map assessment were administered as data collection instruments. The sample included 361 participants from six industries located in Ciudad Juárez, Mexico. Also, we proposed structural equations models (SEM) to establish the relationships among variables. RESULTS: The questionnaires and the model showed acceptable reliability and quality indices. Emotional exhaustion was the most relevant latent variable, having significant effects on MC and on professional efficacy, and significantly contributing to increasing levels of cynicism. On the other hand, the variable social support showed a negative direct impact on Job Demands and Emotional Exhaustion. CONCLUSIONS: Actions to reduce emotional exhaustion at work include providing a positive and suitable work environment through social support. These strategies help prevent MC and improve professional efficacy, life quality at work, and productivity.