RESUMO
Client Satisfaction with mental health services is an important aspect in the evaluation of quality of those services. In youth mental health field, a few studies had being made about this characteristic. The aim of this study is to evaluate the relationship between satisfaction of parents, children and adolescents according to sex of patients and therapists. The sample included 382 subjects who attended to Buenos Aires private services who completed the questionnaire of experiences with the service. The results in teenagers' group showed differences in the satisfaction with the service matching the sex of teenagers with the sex of therapist, however in children and parent groups we haven't found significant differences. We discuss the implications of the results in order to improve the services given in youth area.
Assuntos
Serviços de Saúde do Adolescente , Serviços de Saúde da Criança , Satisfação no Emprego , Serviços de Saúde Mental , Satisfação do Paciente , Adolescente , Serviços de Saúde do Adolescente/normas , Criança , Serviços de Saúde da Criança/normas , Feminino , Humanos , Masculino , Serviços de Saúde Mental/normas , Fatores SexuaisRESUMO
Client Satisfaction with mental health services is an important aspect in the evaluation of quality of those services. In youth mental health field, a few studies had being made about this characteristic. The aim of this study is to evaluate the relationship between satisfaction of parents, children and adolescents according to sex of patients and therapists. The sample included 382 subjects who attended to Buenos Aires private services who completed the questionnaire of experiences with the service. The results in teenagers group showed differences in the satisfaction with the service matching the sex of teenagers with the sex of therapist, however in children and parent groups we havent found significant differences. We discuss the implications of the results in order to improve the services given in youth area.
RESUMO
Client Satisfaction with mental health services is an important aspect in the evaluation of quality of those services. In youth mental health field, a few studies had being made about this characteristic. The aim of this study is to evaluate the relationship between satisfaction of parents, children and adolescents according to sex of patients and therapists. The sample included 382 subjects who attended to Buenos Aires private services who completed the questionnaire of experiences with the service. The results in teenagers group showed differences in the satisfaction with the service matching the sex of teenagers with the sex of therapist, however in children and parent groups we havent found significant differences. We discuss the implications of the results in order to improve the services given in youth area.