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Emotion is an important factor that can lead to the occurrence of aggressive driving. This paper proposes an association rule mining-based method for analysing contributing factors associated with aggressive driving behaviour among online car-hailing drivers. We collected drivers' emotion data in real time in a natural driving setting. The findings show that 29 of the top 50 association rules for aggressive driving are related to emotions, revealing a strong relationship between driver emotions and aggressive driving behaviour. The emotions of anger, surprised, happy and disgusted are frequently associated with aggressive driving behaviour. Negative emotions combined with other factors (for example, driving at high speeds and high acceleration rates and with no passengers in the vehicle) are more likely to lead to aggressive driving behaviour than negative emotions alone. The results of this study provide practical implications for the supervision and training of car-hailing drivers.

Based on the association rule mining method, we found a close connection between drivers' emotional states and the manifestation of aggressive driving behaviours. The findings indicate that the combination of negative emotions and various contributing factors significantly amplifies the likelihood of aggressive driving.

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The distraction affects driving performance and induces serious safety issues. To better understand distracted driving, this study examines the influence of distracted driving on overall driving performance. This paper analyzes the distraction behavior (mobile phone use, entertainment activities, and passenger interference) under three driving tasks. The statistical results show that viewing or sending messages is common during driving. Smoking, phone calls, and talking to passengers are evident in cruising, ride request and drop-off, respectively. Then, overall driving performance is proposed based on velocity, longitudinal acceleration (longacc) and yaw_rate. It is divided into three categories, high, medium, and low, by k-means algorithms. The average speed increases from low to high performance; however, the longacc and yaw_rate decrease. Finally, the influence of distracted driving on overall driving performance is analyzed using C4.5 algorithm. The result shows that when time is peak, the probability of high performance (HP) is higher than off-peak. The possibility of HP increases with the increase of duration; the number of, talking to passengers, listening to music or radio, eating; the duration of, viewing or sending messages, phone calls; but reduces with the increase of the number of phone calls. These findings provide theoretical support for driving performance evaluation.

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In recent years, with the development of spatial crowdsourcing technology, online car-hailing, as a typical spatiotemporal crowdsourcing task application scenario, has attracted widespread attention. Existing researches on spatial crowdsourcing are mainly based on the coordinate positions of user and worker roles to achieve task allocation with the goal of maximum matching number or lowest cost. However, they ignores the problem of the selection of the pick-up point which needs to be solved in the actual scene of online car booking. This problem needs to take into account the four-dimensional coordinate positions of users, workers, pick-up point and destination. Based on this, this study designs a pick-up point recommendation strategy based on user incentive mechanism. Firstly, a new four-dimensional crowdsourcing model is established, which is closer to the practical application of crowdsourcing problem. Secondly, taking cost optimization as the index, a user incentive mechanism is designed to encourage users to walk to the appropriate pick-up point within a certain distance. Thirdly, a concept of forward rate is proposed to reduce the computation time. Some key factors, such as the maximum walking distance limit of users and task cost, are considered as the recommendation index for measuring the pick-up point. Then, an effective pick-up point recommendation strategy is designed based on this index. Experiments show that the strategy proposed in this article can achieve reasonable recommendation for pick-up points and improve the efficiency of drivers and reduce the total trip cost of orders to the greatest extent.

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Accurately forecasting the demand of urban online car-hailing is of great significance to improving operation efficiency, reducing traffic congestion and energy consumption. This paper takes 265-day order data from the Hefei urban online car-hailing platform from 2019 to 2021 as an example, and divides each day into 48 time units (30 min per unit) to form a data set. Taking the minimum average absolute error as the optimization objective, the historical data sets are classified, and the values of the state vector T and the parameter K of the K-nearest neighbor model are optimized, which solves the problem of prediction error caused by fixed values of T or K in traditional model. The conclusion shows that the forecasting accuracy of the K-nearest neighbor model can reach 93.62%, which is much higher than the exponential smoothing model (81.65%), KNN1 model (84.02%) and is similar to LSTM model (91.04%), meaning that it can adapt to the urban online car-hailing system and be valuable in terms of its potential application.

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In the Internet era, with the widespread application of digital technology, the way people travel has changed. Compared with traditional taxis, more and more people prefer to choose online car-hailing. The rapid development of the online car-hailing industry has solved the problem of taxi-hailing to a certain extent, but it has also brought some new problems. To change the dilemma of the online car-hailing industry, it is necessary to strengthen the regulation of the online car-hailing industry. In this study, we consider the regulatory system composed of a local government and an enterprise and use the differential game to study the regulation of online car-hailing. In the Nash non-cooperative game, Stackelberg master-slave game, and cooperative game, we, respectively, investigate the indicators, such as the optimal regulatory effort of the government, the optimal regulatory effort of the enterprise, the optimal benefit function of the government, the optimal benefit function of the enterprise, the optimal benefit function of the system, the optimal trajectory of the service quality level for the enterprise, and the optimal trajectory of the goodwill for the enterprise. Moreover, we analyze the corresponding conclusions through examples. We obtained some important results. (i) In the Stackelberg master-slave game, the optimal ratio of the local government subsidy to the enterprise's regulatory cost is only related to the benefit distribution coefficient and has nothing to do with other factors. Moreover, when the benefit distribution coefficient is >1/3, the local government is willing to share the regulatory cost of the enterprise. Otherwise, the local government refuses to share the regulatory cost of the enterprise. (ii) Compared with the Nash non-cooperative game, the optimal regulatory effort of the local government remains unchanged in the Stackelberg master-slave game, but the optimal benefit of the local government increases. Moreover, when the benefit distribution coefficient is >1/3, both the optimal regulatory effort and the optimal benefit of the enterprise increase. (iii) Compared with the Stackelberg master-slave game, in the cooperative game, the optimal regulatory effort of both government and enterprise increases, and the system's optimal benefit also increases. (iv) From the Nash non-cooperative game to the Stackelberg master-slave game and then to the cooperative game when the benefit distribution coefficient is >1/3, the service quality level and goodwill of the enterprise all increase.

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Understanding the effect of the urban built environment on online car-hailing ridership is crucial to urban planning. However, how the effects change with the analysis scales are still noteworthy. Therefore, a multiscale exploratory study was conducted in Chengdu, China, by using the stepwise regression selection and three spatial regression models. The main findings are summarized as follows. First, as the grid size increases, the number of built environment factors that have significant effects on trip intensity decrease continuously. Second, the effects of population density and road density are always positive from the 500 m grid to the 3000 m grid. As the analysis scale increases, the effect of proximity to public transportation shifts from inhibitory to facilitation, while the positive effect of land-use mix becomes stronger. Land-use type has both positive and negative effects and shows different characteristics at different scales. Third, the effects of built environment factors on online car-hailing trip intensity show different spatial variability characteristics at different scales. The effect of population density gradually decreases from north to south. The effect of road network density shows circling and wave patterns, with the former at relatively fine scales and the latter at relatively coarse scales. The spatial variation in the effect of land-use mix can only be observed more significantly at a relatively coarse scale. The effect of bus stop density is only obvious at the relatively fine and medium scales and shows a wave-like pattern and a circle-like pattern. The effect of various land-use types shows different spatial patterns at different scales, including wave-like pattern, circle-like pattern, and multi-core-like pattern. The spatial variation in the effects of various land-use factors gradually decrease with the increase in the analysis scale.

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Smart transportation is an important part of smart urban areas, and travel characteristics analysis and traffic prediction modeling are the two key technical measures of building smart transportation systems. Although online car-hailing has developed rapidly and has a large number of users, most of the studies on travel characteristics do not focus on online car-hailing, but instead on taxis, buses, metros, and other traditional means of transportation. The traditional univariate variable hybrid time series traffic prediction model based on the autoregressive integrated moving average (ARIMA) ignores other explanatory variables. To fill the research gap on online car-hailing travel characteristics analysis and overcome the shortcomings of the univariate variable hybrid time series traffic prediction model based on ARIMA, based on online car-hailing operational data sets, we analyzed the online car-hailing travel characteristics from multiple dimensions, such as district, time, traffic jams, weather, air quality, and temperature. A traffic prediction method suitable for multivariate variables hybrid time series modeling is proposed in this paper, which uses the maximal information coefficient (MIC) to perform feature selection, and fuses autoregressive integrated moving average with explanatory variable (ARIMAX) and long short-term memory (LSTM) for data regression. The effectiveness of the proposed multivariate variables hybrid time series traffic prediction model was verified on the online car-hailing operational data sets.

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Real-time driving behavior identification has a wide range of applications in monitoring driver states and predicting driving risks. In contrast to the traditional approaches that were mostly based on a single data source with poor identification capabilities, this paper innovatively integrates driver expression into driving behavior identification. First, 12-day online car-hailing driving data were collected in a non-intrusive manner. Then, with vehicle kinematic data and driver expression data as inputs, a stacked Long Short-Term Memory (S-LSTM) network was constructed to identify five kinds of driving behaviors, namely, lane keeping, acceleration, deceleration, turning, and lane changing. The Artificial Neural Network (ANN) and XGBoost algorithms were also employed as a comparison. Additionally, ten sliding time windows of different lengths were introduced to generate driving behavior identification samples. The results show that, using all sources of data yields better results than using the kinematic data only, with the average F1 value improved by 0.041, while the S-LSTM algorithm is better than the ANN and XGBoost algorithms. Furthermore, the optimal time window length is 3.5 s, with an average F1 of 0.877. This study provides an effective method for real-time driving behavior identification, and thereby supports the driving pattern analysis and Advanced Driving Assistance System.

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Online sharing platforms are a new form of enterprising organizations. Their interaction with users exhibits unique characteristics. Based on the extant literature on psychological contracts and interviews, a survey, and statistical analyses of online ride-hailing users, we explore the dimension, content, and role of platform psychological contracts. The results show that the platform psychological contract includes transactional and relational dimensions. The latter dimension features social responsibility contents, which are distinct from that of a traditional enterprise. Using the scale developed herein, we further examine the effect of psychological contract breach on platform relationship quality. Evidently, both dimensions of psychological contract breach are negatively correlated with platform relationship quality. Besides, the value-added validity of relational psychological contract breach with respect to platform relationship quality is higher, suggesting the importance of the relational psychological contract.