RESUMEN
This study is intended to create an innovative contextual English learning environment making use of the widely used communication software, LINE ChatBot, based on the Artificial Intelligence Markup Language (AIML), in order to improve speaking and listening ability among learners. A total of 73 students were invited to participate in learning activities involving a 4-week English conversation exercise including both speaking and listening. Additionally, in order to explore the influence of competition on language acquisition, we added competition characteristics to the learning activities in the experimental group to enhance learning motivation and learning outcomes. The results showed that with the help of the LINE ChatBot contextual learning environment, the performance of both groups of students was slightly enhanced, but no significant differences were found. Meanwhile, extrinsic motivation in both the experimental and control group was improved if they spoke anonymously. That is, the contextual learning environment based on the LINE ChatBot significantly improved the learners' English speaking and listening ability. In addition, the results showed that the addition of a competition element effectively enhanced the learners' intrinsic motivation to learn English on the LINE ChatBot.
RESUMEN
Since the discovery of the Coronavirus (nCOV-19), it has become a global pandemic. At the same time, it has been a great challenge to hospitals or healthcare staff to manage the flow of the high number of cases. Especially in remote areas, it is becoming more difficult to consult a medical specialist when the immediate hit of the epidemic has occurred. Thus, it becomes obvious that if effectively designed and deployed chatbot can help patients living in remote areas by promoting preventive measures, virus updates, and reducing psychological damage caused by isolation and fear. This study presents the design of a sophisticated artificial intelligence (AI) chatbot for the purpose of diagnostic evaluation and recommending immediate measures when patients are exposed to nCOV-19. In addition, presenting a virtual assistant can also measure the infection severity and connects with registered doctors when symptoms become serious.
RESUMEN
Chatbots are able to provide support to patients suffering from very different conditions. Patients with chronic diseases or comorbidities could benefit the most from chatbots which can keep track of their condition, provide specific information, encourage adherence to medication, etc. To perform these functions, chatbots need a suitable underlying software architecture. In this paper, we introduce a chatbot architecture for chronic patient support grounded on three pillars: scalability by means of microservices, standard data sharing models through HL7 FHIR and standard conversation modeling using AIML. We also propose an innovative automation mechanism to convert FHIR resources into AIML files, thus facilitating the interaction and data gathering of medical and personal information that ends up in patient health records. To align the way people interact with each other using messaging platforms with the chatbot architecture, we propose these very same channels for the chatbot-patient interaction, paying special attention to security and privacy issues. Finally, we present a monitored-data study performed in different chronic diseases, and we present a prototype implementation tailored for one specific chronic disease, psoriasis, showing how this new architecture allows the change, the addition or the improvement of different parts of the chatbot in a dynamic and flexible way, providing a substantial improvement in the development of chatbots used as virtual assistants for chronic patients.