RESUMEN
BACKGROUND: Venezuela is in the throes of a complex humanitarian crisis that is one of the worst in decades to impact any country outside of wartime. This case analysis describes the challenges faced by the ongoing Maracaibo Aging Study (MAS) during the deteriorating conditions in Venezuela. When the MAS began in 1997, it focused on memory-related disorders. Since then, strategic planning and proactive community participation allowed us to anticipate and address logistical, funding, and ethical challenges, and facilitated the enrollment and retention of more than 2500 subjects over 55 years of age. All participants, who are residents of the city of Maracaibo, Venezuela, underwent various assessments on several occasions. Here, we discuss how our approach to implementing a longitudinal, population-based study of age-related conditions has allowed our research program to continue throughout this period of political, economic, and social upheaval. DISCUSSION: As the social context in Venezuela became more complicated, new challenges emerged, and strategies to sustain the study and participation were refined. We identified five main mechanisms through which the evolving humanitarian crisis has affected implementation of the MAS: 1) community dynamics; 2) morale of researchers, staff, and participants; 3) financial feasibility; 4) components of the research process; and 5) impact on the health of staff, participants, and their families. Strategies to compensate for the impact on these components were implemented, based on inputs from community members and staff. Improved communication, greater involvement of stakeholders, broadening the scope of the project, and strengthening international collaboration have been the most useful strategies. Particular demands emerged, related to the increased mortality and comorbidities of participants and staff, and deterioration of basic services and safety. CONCLUSION: Although the MAS has faced numerous obstacles, it has been possible to continue a longitudinal research project throughout the humanitarian crisis, because our research team has engaged the community deeply and developed a sense of mutual commitment, and also because our project has provided funding to help keep researchers employed, somewhat attenuating the brain drain.
Asunto(s)
Participación de la Comunidad , Hispánicos o Latinos , Envejecimiento , Humanos , Investigadores , VenezuelaRESUMEN
No mercado financeiro, ser visto como uma empresa ética é atributo fundamental para a consolidação de uma relação de confiança com os clientes. Nesse domínio específico da atividade humana, altamente globalizado e interdependente, as consequências negativas dos comportamentos antiéticos são potencializadas, prejudicando o relacionamento entre funcionários, clientes, stakeholders e até a economia mundial, como visto recentemente. Apesar da relevância desse setor econômico e do grande número de pessoas nele empregadas, raros são os levantamentos realizados sobre ética corporativa em bancos. Assim, buscando amenizar tal lacuna, este artigo teve por objetivo identificar os desafios éticos na gestão de instituições financeiras de grande porte. Para atingir esse propósito foi realizada uma pesquisa eminentemente qualitativa: para coleta de dados foram realizados seis grupos focais que contaram com a participação de 89 executivos do Banco do Brasil. Os dados coletados foram analisados por meio da técnica da análise de conteúdo. Os resultados apontaram oito categorias temáticas de desafios éticos. Entre estas, aliar o discurso da ética às práticas organizacionais foi a categoria que apresentou a maior frequência de manifestações. Os resultados obtidos possibilitaram traçar um amplo panorama das dificuldades percebidas pelos gestores com relação à ética corporativa, destacando-se a natureza multifacetada dos desafios éticos encontrados no cotidiano das organizações.
Being seen as an ethical company in the financial market is a fundamental attribute to for consolidate consolidating a trust relationship of trust with customers. In this particular area of human activity, highly globalized and interdependent world, the negative consequences of unethical behavior are enhancedheightened, harming damaging the relationship between employees, customers, stakeholders, and even the world economy, as seen recently. Despite of the relevance fromimportance of this economic sector and the large number of people it employs, there are very few researches studies on corporate ethics in banks. Thus, this study seeking aimed to mitigate fill this gap, this study aimed to by identifying ethical challenges in managing large financial institutions. Aiming to achieveTo achieve this purpose, a predominantly highly qualitative survey was conducted. Data were collected through six focus groups that included the participation of 89 executives of Banco do Brasil. Collected These data were analyzed using the content analysis technique. Results showed eight thematic categories of ethical challenges. Among these, to ally the discourse of ethics to thewith organizational practices was the category with thethat came up highest most frequency frequentlyof events. The Results results turned out showing a broad picture of the difficulties perceived by managers concerning corporate ethics, in which has been highlighteding the multifaceted nature of the ethical challenges encountered in the everyday daily operation of organizations.
RESUMEN
No mercado financeiro, ser visto como uma empresa ética é atributo fundamental para a consolidação de uma relação de confiança com os clientes. Nesse domínio específico da atividade humana, altamente globalizado e interdependente, as consequências negativas dos comportamentos antiéticos são potencializadas, prejudicando o relacionamento entre funcionários, clientes, stakeholders e até a economia mundial, como visto recentemente. Apesar da relevância desse setor econômico e do grande número de pessoas nele empregadas, raros são os levantamentos realizados sobre ética corporativa em bancos. Assim, buscando amenizar tal lacuna, este artigo teve por objetivo identificar os desafios éticos na gestão de instituições financeiras de grande porte. Para atingir esse propósito foi realizada uma pesquisa eminentemente qualitativa: para coleta de dados foram realizados seis grupos focais que contaram com a participação de 89 executivos do Banco do Brasil. Os dados coletados foram analisados por meio da técnica da análise de conteúdo. Os resultados apontaram oito categorias temáticas de desafios éticos. Entre estas, aliar o discurso da ética às práticas organizacionais foi a categoria que apresentou a maior frequência de manifestações. Os resultados obtidos possibilitaram traçar um amplo panorama das dificuldades percebidas pelos gestores com relação à ética corporativa, destacando-se a natureza multifacetada dos desafios éticos encontrados no cotidiano das organizações.(AU)
Being seen as an ethical company in the financial market is a fundamental attribute to for consolidate consolidating a trust relationship of trust with customers. In this particular area of human activity, highly globalized and interdependent world, the negative consequences of unethical behavior are enhancedheightened, harming damaging the relationship between employees, customers, stakeholders, and even the world economy, as seen recently. Despite of the relevance fromimportance of this economic sector and the large number of people it employs, there are very few researches studies on corporate ethics in banks. Thus, this study seeking aimed to mitigate fill this gap, this study aimed to by identifying ethical challenges in managing large financial institutions. Aiming to achieveTo achieve this purpose, a predominantly highly qualitative survey was conducted. Data were collected through six focus groups that included the participation of 89 executives of Banco do Brasil. Collected These data were analyzed using the content analysis technique. Results showed eight thematic categories of ethical challenges. Among these, to ally the discourse of ethics to thewith organizational practices was the category with thethat came up highest most frequency frequentlyof events. The Results results turned out showing a broad picture of the difficulties perceived by managers concerning corporate ethics, in which has been highlighteding the multifaceted nature of the ethical challenges encountered in the everyday daily operation of organizations.(AU)