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Face images depicting the same individual can differ substantially from one another. Ecological variation in pose, expression, lighting, and other sources of appearance variability complicates the recognition and matching of unfamiliar faces, but acquired familiarity leads to the ability to cope with these challenges. Among the many ways that face of the same individual can vary, some images are judged to be better likenesses of familiar individuals than others. Simply put, these images look more like the individual under consideration than others. But what does it mean for an image to be a better likeness than another? Does likeness entail typicality, or is it something distinct from this? We examined the relationship between the likeness of face images and the similarity of those images to average images of target individuals using a set of famous faces selected for reciprocal familiarity/unfamiliarity across US and UK participants. We found that though likeness judgments are correlated with similarity-to-prototype judgments made by both familiar and unfamiliar participants, this correlation was smaller than the correlation between similarity judgments made by different participant groups. This implies that while familiarity weakens the relationship between likeness and similarity-to-prototype judgments, it does not change similarity-to-prototype judgments to the same degree.

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The world-wide pivot to remote learning due to the exogenous shocks of COVID-19 across educational institutions has presented unique challenges and opportunities. This study documents the lived experiences of instructors and students and recommends emerging pathways for teaching and learning strategies post-pandemic. Seventy-one instructors and 122 students completed online surveys containing closed and open-ended questions. Quantitative and qualitative analyses were conducted, including frequencies, chi-square tests, Welch Two-Samples t-tests, and thematic analyses. The results demonstrated that with effective online tools, remote learning could replicate key components of content delivery, activities, assessments, and virtual proctored exams. However, instructors and students did not want in-person learning to disappear and recommended flexibility by combining learning opportunities in in-person, online, and asynchronous course deliveries according to personal preferences. The paper concludes with future directions and how the findings influenced our planning for Fall 2021 delivery. The video abstract for this article is available at https://www.youtube.com/watch?v=F48KBg_d8AE.

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Previous research has shown that exposure to within-person variability facilitates face learning. A different body of work has examined potential benefits of providing multiple images in face matching tasks. Viewers are asked to judge whether a target face matches a single face image (as when checking photo-ID) or multiple face images of the same person. The evidence here is less clear, with some studies finding a small multiple-image benefit, and others finding no advantage. In four experiments, we address this discrepancy in the benefits of multiple images from learning and matching studies. We show that multiple-image arrays only facilitate face matching when arrays precede targets. Unlike simultaneous face matching tasks, sequential matching and learning tasks involve memory and require abstraction of a stable representation of the face from the array, for subsequent comparison with a target. Our results show that benefits from multiple-image arrays occur only when this abstraction is required, and not when array and target images are available at once. These studies reconcile apparent differences between face learning and face matching and provide a theoretical framework for the study of within-person variability in face perception.

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Recognition of unfamiliar faces is difficult in part due to variations in expressions, angles, and image quality. Studies suggest shape and surface properties play varied roles in face learning, and identification of unfamiliar faces uses diagnostic pigmentation/surface reflectance relative to shape information. Here, participants sorted photo-cards of unfamiliar faces by identity, which were shown in their original, stretched, and contrast-negated forms, to examine the utility of diagnostic shape and surface properties in sorting unfamiliar faces by identity. In four experiments, we varied the presentation order of conditions (contrast-negated first or original first with stretched second across experiments) and whether the same or different photo-cards were seen across conditions. Stretching the images did not impair performance in any measures relative to other conditions. Contrast negation generally exacerbated poor sorting by identity compared with the other conditions. However, seeing the contrast-negated photo-cards last mitigated some of the effects of contrast negation. Together, results suggest an important role for surface properties such as pigmentation and reflectance for sorting by identity and add to literatures on informational content and appearance variability in discrimination of facial identity.

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Subtle metric differences in facial configuration, such as between-person variation in the distances between the eyes, have been used widely in psychology to explain face recognition. However, these studies of configuration have typically utilized unfamiliar faces rather than the familiar faces that the process of recognition ultimately seeks to explain. This study investigates whether face recognition relies on the metric information presumed in configural theory, by manipulating the interocular distance in both unfamiliar and familiar faces. In Experiment 1, observers were asked to detect which face in a pair was presented with its configuration intact. In Experiment 2, this discrimination task was repeated with faces presented individually, and observers were also asked to make familiarity categorizations to the same stimuli. In both experiments, familiarity determined detection of faces in their original configuration, and also enhanced identity categorization in Experiment 2. However, discrimination of configuration was generally low. In turn, recognition accuracy was generally high irrespective of configuration condition. Moreover, observers most sensitive to configuration during discrimination did not appear to rely on this information for recognition of familiar faces. These results demonstrate that configuration theory provides limited explanatory power for the recognition of familiar faces.

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Face recognition is widely held to rely on 'configural processing', an analysis of spatial relations between facial features. We present three experiments in which viewers were shown distorted faces, and asked to resize these to their correct shape. Based on configural theories appealing to metric distances between features, we reason that this should be an easier task for familiar than unfamiliar faces (whose subtle arrangements of features are unknown). In fact, participants were inaccurate at this task, making between 8% and 13% errors across experiments. Importantly, we observed no advantage for familiar faces: in one experiment participants were more accurate with unfamiliars, and in two experiments there was no difference. These findings were not due to general task difficulty - participants were able to resize blocks of colour to target shapes (squares) more accurately. We also found an advantage of familiarity for resizing other stimuli (brand logos). If configural processing does underlie face recognition, these results place constraints on the definition of 'configural'. Alternatively, familiar face recognition might rely on more complex criteria - based on tolerance to within-person variation rather than highly specific measurement.

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The ability to identify an unfamiliar target face from an identity lineup declines when the target is accompanied by a second face during visual encoding. This two-face disadvantage is still little studied and its basis remains poorly understood. We investigated several possible explanations for this phenomenon. Experiments 1 and 2 varied the number of potential targets (1 or 2) and the number of faces in a lineup (5 or 10) to explore if this effect arises from the number of identity comparisons that need to be made to detect a target in a lineup. We also explored if this effect arises from an uncertainty concerning which is the to-be-identified target in two-face displays, by cueing the relevant face during encoding. In experiment 3 we then examined whether the two-face disadvantage reflects the depth of face encoding or a memory effect. The results show that this effect arises from the additional comparisons that are necessary to compare two potential targets to an identity lineup when memory demands are minimised (experiment 1), but it reflects a difficulty in remembering several faces when targets and lineups cannot be viewed simultaneously (experiments 2 and 3). However, in both cases the two-face disadvantage could not be eliminated fully by cueing the target. This hints at a further possible locus for this effect, which might reflect perceptual interference during the initial encoding of the target. The implications of these findings are discussed.

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In all contemporary societies, photo-identity documents are used routinely for person identification, but this process is surprisingly fallible. Here we show that this problem is not limited to the identification of specific photographs of a person, but transcends three identity cards of the same person with different images. These identity cards varied substantially from each other in how well they could be recognised but identification rates were generally poor. We also present a potential solution to this problem by demonstrating that person identification can be improved when several photographs of the same person are made available.

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