RESUMEN

The National Health Commission's initiative of"Enhancing Medical Services and Patient Experience"neces-sitates a comprehensive enhancement of the precision,scientific rigor,and standardization of medical quality and safety manage-ment.It also calls for an optimized allocation of medical resources and service balance,and the promotion of new service models for admission management.This paper discusses the multiple aspects of hospital admission management.Through digital transfor-mation,we aimed to establish a centralized operation model encompassing multiple tasks,responsibilities,and uniform services across all sectors of a hospital,maintaining simplicity without compromising quality.Innovative service methods were employed to facilitate both online and offline admission procedures.Leveraging digital tools,we implemented the"beds for patients"model to directly address patient medical experience challenges.This enabled the application of information intelligence in the operation and management of large,multi-campus tertiary hospitals.The paper provided insights into the methods,specific tasks,and fu-ture value of implementing admission management and operation in large-scale comprehensive hospitals based on smart hospital models.These insights can serve as valuable references for admission management and operation in hospitals.