RESUMEN
A model is developed by which evaluation of social work services can study a cross-section of factors which affect the performance of that service. It demonstrates how the boundaries of an evaluation can be defined without developing a biased pattern of accountability.
Asunto(s)
Evaluación de Procesos y Resultados en Atención de Salud , Política Pública , Servicio Social/organización & administración , Estudios de Evaluación como Asunto , Modelos Teóricos , Responsabilidad SocialRESUMEN
In a satellite city in South Australia, 17 miles from Adelaide, a controlled experiment in which a social worker from a local community agency has been placed in a four-man practice is demonstrating one way in which new forms of professional coordination can evolve out of already existing services. Through daily face-to-face contact, doctors, and social worker, as well as other surgery staff members, are learning ways of cooperating in unravelling the many mixed medical and psychosocial problems that present in a general practice setting. There are indications that community response to the innovation is positive because the doctors develop an assurance in making referrals, and people see the service as an extension of a known service in an already familiar setting.