RESUMEN
Computer programs are a ubiquitous part of modern society, yet little is known about the psychological processes that underlie reviewing code. We applied the heuristic-systematic model (HSM) to investigate the influence of computer code comments on perceptions of code trustworthiness. The study explored the influence of validity, placement, and style of comments in code on trustworthiness perceptions and time spent on code. Results indicated valid comments led to higher trust assessments and more time spent on the code. Properly placed comments led to lower trust assessments and had a marginal effect on time spent on code; however, the effect was no longer significant after controlling for effects of the source code. Low style comments led to marginally higher trustworthiness assessments, but high style comments led to longer time spent on the code. Several interactions were also found. Our findings suggest the relationship between code comments and perceptions of code trustworthiness is not as straightforward as previously thought. Additionally, the current paper extends the HSM to the programming literature.
Asunto(s)
Heurística , Programas Informáticos/normas , Confianza/psicología , Adolescente , Adulto , Femenino , Humanos , Masculino , Persona de Mediana Edad , Percepción , Control de Calidad , Factores de Tiempo , Adulto JovenRESUMEN
Knowledge-based systems (KBSs) have been developed and used in industry and government as assistance systems, voting partner systems, and embedded applications. As web-based systems change the face of software implementations, these closed, internal KBSs need to be integrated into multicomponent applications that provide updated and extensible services. Therefore, KBSs must be adapted to an environment in which data and control are exchanged with external processes and resources; complementing other participating systems or using them to refine its own results. This integration can be a daunting task. If improperly done, it can result in an inefficient and unmanageable composite application. One approach to simplifying this task is the use of architectural patterns for integration. These patterns are assembled from functional entities that resolve component interoperability conflicts. In this paper, we describe an architectural pattern called the Knowledge Director pattern, which directs the integration of a closed KBS into a broader application environment.