RESUMEN
The experiences of violence against women employees can lead to long-term psychosocial problems in institutions, thereby preventing them from becoming productive citizens. Although many studies have focused on the effects of violence on women's job performance, there exist few works on the effects of community violence on women's emotional demand in the workplace. To address this gap, this research examines the impact of community violence on emotional labor and emotional dissonance in the public sector. This study involved 67 participants (20 semi-structured interviews, 32 participants in four focus group discussions, and 15 key informants), derived using a purposive sampling technique. Data were analyzed using thematic analysis to explore participants' explanations about the exposure and expression of community violence on women's emotional demands. Explanations were presented in terms of exposure (the state of being exposed to community violence) and expression (the reaction of victims to exposure in the workplace). The findings showed that the exposure of community violence on emotional labor can be expressed into three classifications: Gum up, Bottle up, and Defeatists (GBD). Furthermore, the study found out that women employees tend to conceal their felt emotions mainly due to the fear of reprisal, chiding rebuttal, and lack of support. The findings of the current study have policy implications. They can inform the micro-, meso-, and macro-level intervention efforts in mitigating the impacts of community violence on women's emotional demand at work.
Asunto(s)
Emociones , Sector Público , Etiopía , Femenino , Humanos , Violencia , Lugar de TrabajoRESUMEN
The current study aims to explore the challenges and prospects of the criminal justice system in handling child victims and alleged offenders in Bahir Dar metropolitan city, North West Ethiopia. A qualitative research design was adopted to achieve this goal. Primary data was collected through semi-structured interviews conducted with victimized children (n = 25) and in-depth interviews conducted with key informants (n = 15). Data were analyzed using inductive thematic analysis. The general emergent theme- encumbrance and motivation reflected the challenges and opportunities of the criminal justice system in handling child victims and alleged offenders, respectively. The results from the study revealed that the absence of child-friendly police stations, limited overall assessments and psychosocial supports for child victims, slow, tardy and insensitive justice process, and legal system gaps were critical issues at the initial police contact, investigation, and trial stages of the criminal justice system. It appears from this study that the wellbeing and support needs of victims and witnesses are not yet being adequately addressed. In this study, a major challenge identified was the deficit of law enforcement in the criminal justice system as to the detection and investigation of a crime involving child victims. On the other hand, the initiatives to introduce child protection units and child-friendly police stations, provision of support and assistance, and awareness-raising about child-friendly practices among the criminal justice system are the major prospects that have been taken place within the criminal justice system.
Asunto(s)
Víctimas de Crimen , Criminales , Derecho Penal , Etiopía , Humanos , Aplicación de la Ley , PoliciaRESUMEN
Workplace violence is a serious public problem affecting millions of women employees each year throughout the world. Researchers have established the prevalence, nature, and the degree of this violence; however, less is known about the effect of workplace violence on women's psychosocial functioning. This research addresses this knowledge gap by examining (a) the relationship between sociodemographic variables and workplace violence, (b) the association between sociodemographic variable and emotional labor, and (c) the effects of workplace violence on emotional demand and social relation. This research draws on a sample of women (n = 201) from Dabat district's civil service sectors, derived using systematic and proportionally stratified simple random sampling techniques. Data were analyzed using univariate analysis, post hoc Dunnett test, and binary logistic regression. Results show that workplace violence affected women employees without the discrimination of baseline variables. However, single women (16.43 [±2.91]) who have bachelor degree and above (16.88 [±2.19]) experienced more workplace violence by managers and colleagues when compared to other sociodemographic variables. Workplace violence mostly made women employees show their emotions to customers match with what they truly feel. From respondents, unmarried women and above degree holders had more likely to show their emotions to the customers directly (unadjusted odds ratio [UOR] = 5.44, 95% confidence interval [CI] = [5.29, 6.25]; adjusted odds ratio [AOR] = 4.88, 95% CI = [4.67, 5.23]), arguably engaging in less emotional dissonance and high emotional labor. Sixty-one percent of respondents were also forced to accept others' points: ideas, concern, and feeling without believing in those views. From these findings, we argue that the workplace violence that women employees experience enables a wave of visible conflict and tension as they had reflected their internal feelings to the clients, coworkers, and managers, and if the women workers have had miscommunication with managers at workplace, it will endanger the institutions to accomplish day-to-day activities.