1.
Prof Nurse
; 15(11): 719-22, 2000 Aug.
Artículo
en Inglés
| MEDLINE
| ID: mdl-12026455
RESUMEN
The increasing frequency of telephone calls from patients discharged after cardiac surgery indicated the need for a patient helpline. The telephone helpline revealed several issues of concern to discharged patients. By using an action research approach, cardiac support nurses were able to respond to patient concerns directly by changing related practice.