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INTRODUCTION: The frequency of workplace violence has increased significantly across several countries, with short- and long-term effects on workers' health. Within the health care sector, nursing professionals are the most exposed to workplace violence, since they provide direct assistance to patients on a 24-hour basis. OBJECTIVES: To identify the types of occupational violence experienced by nursing professionals. METHODS: This was a descriptive, quantitative study of 55 nursing professionals in the emergency unit of a public hospital. Data were collected between April and June 2018 through the Questionnaire for Workplace Violence Experienced or Witnessed by Nursing Professionals. Categorical variables were presented as frequencies and percentages, while continuous variables were described using measures of central tendency and dispersion. RESULTS: A total of 49 (88.9%) participants had experienced workplace violence, with 21 (38%) suffering verbal abuse; 14 (25.4%) experiencing mobbing; 6 (11%) reporting physical violence; 5 (9.1%) suffering sexual harassment; and 3 (5.4%) reporting racial discrimination. Furthermore, 44 (90%) of these individuals reported that the incidents of violence could have been prevented. CONCLUSIONS: The types of violence observed included physical aggression, verbal abuse, sexual harassment and racial discrimination, with verbal abuse being the most commonly reported. These acts were perpetrated by patients and their families, as well as colleagues and supervisors. Violence prevention strategies should be implemented in institutions in order to provide a safe working environment.

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Objetivo: identificar os fatores que motivam a satisfação e insatisfação no trabalho de enfermeiros. Método: trata-se de um estudo qualitativo, descritivo, com 15 enfermeiros de um pronto-socorro de um hospital de universitário. Coletaram-se os dados por meio de entrevistas individuais audiogravadas e se utilizou a Técnica de Análise de Conteúdo na modalidade Análise Temática. Resultados: emergiram-se após análise duas categorias: << Fatores que motivam a insatisfação no trabalho >> e << Fatores que motivam a satisfação no trabalho >>. Relacionou-se a insatisfação ao número insuficiente de recursos humanos e materiais e à falta de valorização da sociedade do enfermeiro; já a satisfação esteve associada com a oportunidade de capacitação e as reuniões do serviço. Conclusão: precisam-se programar estratégias que proporcionem maximizar as vivências de satisfação e minimizar a insatisfação, o que repercutirá em uma melhor qualidade de assistência aos pacientes, familiares e na promoção da saúde do trabalhador.(AU)

Objective: to identify the factors that motivates nurses' job satisfaction and dissatisfaction. Method: this is a qualitative, descriptive study, with 15 nurses from an emergency room at a university hospital. Data was collected through individual audio-recorded interviews and the Content Analysis Technique was used in the Thematic Analysis modality. Results: two categories emerged after analysis: << Factors that motivate job dissatisfaction >> and << Factors that motivate job satisfaction >>. Dissatisfaction was related to the insufficient number of human and material resources and the lack of appreciation of the nurse's society; satisfaction was associated with training opportunities and service meetings. Conclusion: strategies need to be programmed to maximize the experiences of satisfaction and minimize dissatisfaction, which will result in a better quality of care for patients, family members and the promotion of workers' health.(AU)

Objetivo: identificar los factores que motivan la satisfacción e insatisfacción laboral de los enfermeros. Método: este es un estudio cualitativo, descriptivo, con 15 enfermeros de una sala de emergencias en un hospital universitario. Los datos se recopilaron a través de entrevistas individuales grabadas en audio y la Técnica de Análisis de Contenido se utilizó en la modalidad de Análisis Temático. Resultados: surgieron dos categorías después del análisis: << Factores que motivan la insatisfacción laboral >> y << Factores que motivan la satisfacción laboral >>. La insatisfacción se relacionó con la cantidad insuficiente de recursos humanos y materiales y la falta de apreciación de la sociedad del enfermero; la satisfacción se asoció con oportunidades de capacitación y reuniones de servicio. Conclusión: las estrategias deben programarse para maximizar las experiencias de satisfacción y minimizar la insatisfacción, lo que dará como resultado una mejor calidad de atención para los pacientes, los familiares y la promoción de la salud de los trabajadores.(AU)

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OBJETIVO: descrever o perfil das vítimas de acidentes e óbitos relacionados ao trânsito em Marília-SP, Brasil. MÉTODOS: estudo descritivo, com dados de Boletins de Ocorrência (BO) e Declarações de Óbito (DO) referentes a 2012. RESULTADOS: foram obtidos 1.537 BO; dos 3.257 indivíduos envolvidos em acidentes, 67,3% eram homens e 53,3% encontravam-se na faixa etária de 20-39 anos; os acidentes foram mais frequentes nos cruzamentos de vias (35,2%), às 8 (6,8%), 13 (7,2%) e 19 (8,1%) horas; a motocicleta foi o veículo mais utilizado no momento do acidente (47,6%); entre os 78 óbitos, 61 eram homens, 31 contavam mais de 50 anos de idade e 23 eram motociclistas; 32 acidentes fatais ocorreram em rodovias. CONCLUSÃO: indivíduos do sexo masculino e motociclistas foram os principais envolvidos em acidentes de trânsito e vítimas fatais; os acidentes fatais ocorreram principalmente em rodovias, tendo como principais vítimas os maiores de 50 anos.

OBJECTIVE: to describe the profile of victims of traffic accidents and traffic-related deaths in Marília-SP, Brazil. METHODS: this is a descriptive study, based on data from police reports (PR) and Death Certificates (DC), in 2012. RESULTS: 1,537 PR were gathered; among the 3,257 individuals involved in traffic accidents, 67.3% were men, and 53.3% were between 20-39 years of age; most accidents occurred on road intersections (35.2%), at 8 a.m. (6.8%), 1 p.m. (7.2%) and 7 p.m. (8.1%); motorcycle was the most involved vehicle in the accidents (47.6%); among the 78 deaths reported, 61 were men, 31 were over 50 years old, and 23 were motorcyclists; 32 fatal accidents occurred on highways. Conclusion: the main victims and fatal victims of traffic accidents were male motorcyclists; fatal accidents occurred mainly on highways, and the main victims were over 50 years old.

OBJETIVO: describir el perfil de las víctimas de accidentes y muertes relacionadas al tráfico, en Marília-SP, Brasil. MÉTODOS: estudio descriptivo, con datos de informes de la policía y certificados de defunción referentes al año 2012. RESULTADOS: se obtuvo 1.537 certificados de defunción; entre los 3.257 individuos involucrados, 67,3% eran hombres y 53,3% tenían entre 20 y 39 años; los accidentes prevalecen en las intersecciones (35,2%), con mayor incidencia a las 8 (6,8%), 13 (7,2%) y 19 (8,1%) horas; la motocicleta fue el vehículo más utilizado en el momento del accidente (47,6%); entre los 78 óbitos, 61 eran hombres, 31 mayores de 50 años de edad y 23 motociclistas; 32 accidentes fatales ocurrieron en carreteras. CONCLUSIÓN: las principales víctimas de los accidentes de tráfico y víctimas mortales fueron motociclistas hombres; las carreteras fueron los principales locales de accidentes fatales y sus principales víctimas tenían más de 50 años de edad.

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OBJECTIVE: to describe the profile of victims of traffic accidents and traffic-related deaths in Marília-SP, Brazil. METHODS: this is a descriptive study, based on data from police reports (PR) and Death Certificates (DC), in 2012. RESULTS: 1,537 PR were gathered; among the 3,257 individuals involved in traffic accidents, 67.3% were men, and 53.3% were between 20-39 years of age; most accidents occurred on road intersections (35.2%), at 8 a.m. (6.8%), 1 p.m. (7.2%) and 7 p.m. (8.1%); motorcycle was the most involved vehicle in the accidents (47.6%); among the 78 deaths reported, 61 were men, 31 were over 50 years old, and 23 were motorcyclists; 32 fatal accidents occurred on highways. Conclusion: the main victims and fatal victims of traffic accidents were male motorcyclists; fatal accidents occurred mainly on highways, and the main victims were over 50 years old.

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