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Med J Aust ; 186(2): 80-3, 2007 Jan 15.
Artículo en Inglés | MEDLINE | ID: mdl-17223769

RESUMEN

Mishandled concerns about clinical standards resulted in whistleblowing in four Australian hospitals. Official inquiries followed with recommendations to improve patient safety. In the aftermath of the inquiries, common themes included loss of trust in management and among clinical colleagues, and loss of trust from patients and the community. Without first rebuilding trust, staff will not report mistakes or other concerns about safety. Successful implementation of patient safety procedures requires policies to stress the professional duty of staff to report concerns about colleagues when they believe there is a risk to patients.


Asunto(s)
Actitud del Personal de Salud , Errores Médicos/prevención & control , Personal de Hospital/psicología , Administración de la Seguridad , Denuncia de Irregularidades , Australia , Administración Hospitalaria/métodos , Hospitales/normas , Humanos , Relaciones Interprofesionales , Confianza
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