RESUMEN
In manufacturing companies, cognitive processing is required from assembly workers to perform correct and timely assembly of complex products, often with varied specifications and high quality demands. This paper explores assembly operators' perceptions of cognitive/mental workload to provide a holistic understanding of the work conditions that affect cognitive demands and performance. While the physical loading aspects of assembly work are well known, most empirical literature dealing with cognitive/mental loading in manufacturing tends to examine a few particular aspects, rather than address the issue with a holistic system view. This semi-structured interview study, involving 50 industrial assembly operators from three Swedish companies, explores how assemblers perceive that their cognitive performance and well-being is influenced by a wide variety of factors within the context of mechanical product assembly. The interview transcripts were analysed using a priori coding, followed by bottom-up Thematic Analysis. The results indicate that a variety of systemic effects on assemblers' cognitive performance can be classified as job demands or resources. Quite often, the absence of a resource mirrors a related demand, and "good assembly conditions", as described by the interviewees, often re-frame demands as desirable challenges that foster motivation and positive feelings towards the work. The identified demands and resources stem from task design, timing, physical loading, intrinsic and extrinsic motivators, social teamwork and the product's "interface" design. Despite organisational differences and conditions between the three companies that took part in the study, the results are largely consistent.
Asunto(s)
Ergonomía , Carga de Trabajo , Humanos , Industrias , Satisfacción en el Trabajo , Procesos Mentales , Investigación CualitativaRESUMEN
The work activities of industrial engineers (IEs) and ergonomists drive workplace changes. The purpose of this study is to compare the work practices of the two professions and examine (1) how IEs and ergonomists gain influence over workplace changes and (2) whether there are prevailing types of intentional interaction behaviours called Power bases (PB) present in the interaction tactics they employ. The study identified key behavioural strategies used by the interviewees to successfully influence workplace changes; these were then mapped to their corresponding PB. Results showed that IEs and ergonomists were successfully influencing workplace changes using several tactics across the spectrum of PB, with the exception of Reward and Coercion. The study concludes with a list of recommended workplace change agent tactics, and proposes that a PB 'analytical lens' can serve to increase the budding ergonomists' critical and analytical skills when considering possible workplace change tactics. Practitioner Summary: This interview study examines how workplace ergonomics change agents, represented by the two professions: industrial engineers and ergonomists, perceive and exercise their capacity to influence workplace change. Key behavioural tactics that interviewees have found successful are reported, alongside effects on short- and long-term relations with other workplace-influencing stakeholders.
Asunto(s)
Ingeniería/métodos , Ergonomía/métodos , Salud Laboral , Lugar de Trabajo , Adulto , Femenino , Humanos , Relaciones Interprofesionales , MasculinoRESUMEN
The objective of this study was to investigate whether the appearance of virtual human models influences observers when judging a working posture. A task in which a manikin is manually assembling a car battery was used in the experiment. In total, 16 different pictures were presented to the subjects. All pictures had the same background, but included a unique posture and manikin appearance combination. 24 subjects consisting of manufacturing managers, simulation engineers and ergonomists were asked to rate and rank the pictures. The results showed that the virtual human model appearance influenced subjects when they rated pictures one by one: a more realistic manikin was rated higher than the identical posture visualized with a less natural appearance. This appearance effect was not seen when subjects ranked the pictures while looking at all of them at the same time. The study demonstrates that the human modelling tool used when showing and visually evaluating results makes a difference. To minimize subjective effects, a combination of visualizations and objective ergonomic assessment methods is recommended.